Arwen Tedhams
Rural Hall
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
27
27
years of professional experience
1
1
Certificate
Work History
Receptionist/Administrative Assistant
Dickinson Wright PLLC
Austin
10.2021 - 10.2023
- Communicate daily with clients via reception phones and in person.
- Set up conference rooms for zoom meetings and catering to ensure seamless events.
- Ensured proper parking procedures and badge distribution for guests.
- Coordinated maintenance to support uninterrupted office operations.
- Process incoming and outgoing mail and overnight packages.
- Supported paralegals and attorneys by managing copying, mailing, printing, and emailing tasks.
- Managed repairs of office equipment to sustain operational efficiency.
Receptionist/Administrative Assistant
Personal Administrators
Austin
02.2018 - 12.2018
- Daily opening and closing of office. Answer phones, take messages, greet clients, sort and deliver all incoming mail and packages. Keep client logs of packages.
- Managed supply stocking and ensured office organization and presentation, including stocking kitchen for employees.
- Coordinated office maintenance and organized staff meetings, including catering services, while managing setup and cleanup of conference rooms.
- Assisted client managers with projects, maintained and ordered client checks, and organized client files.
- Maintained a clean and safe environment for two felines living on the premises.
Administrative Assistant / Receptionist
RYAN, LLC
Austin
02.2006 - 02.2016
- Greet all visitors; distribute employee and guest badges; answer multi-line phone system and route calls for 95-person office.
- Manage office services, including ordering and stocking kitchen and office supplies, coordinating conference rooms and catering, processing incoming and outgoing mail and faxes, handling office equipment maintenance and serving as fire marshal.
- Supported multiple executive teams with research, data entry, client file management, and preparation of reports and memos.
- Support HR department with developing new hire and exit materials, orienting new employees and setting up new desks and equipment.
- Managed weekly office charity drive, collecting $6,000 annually, balancing accounts, tracking charity disbursements, and issuing donor receipts.
- Negotiated new coffee vendor, reducing costs and minimizing external coffee breaks.
Administrative Assistant / Receptionist
McELROY TRANSLATION COMPANY
Austin
01.2004 - 01.2006
- Greeted clients in-person and on the phone, ensuring efficient routing of incoming calls for multi-line system.
- Manage company calendar; coordinated conference room schedules and catering.
- Managed office logistics by stocking supplies, maintaining office equipment, distributing mail, and updating contact and parking lists to support daily operations.
- Reduced office supply costs by changing vendors and optimizing selection.
- Assisted Marketing and Sales Departments through research and mailings, while creating and updating client files to enhance departmental efficiency.
Administrative Assistant / Receptionist
PHILLIPS & PRIKRYL, LLP
Austin
01.1997 - 01.2002
- Handled client interactions in person and over the phone; ensured confidentiality and professionalism.
- Managed phone communications for multiple attorneys; directed calls.
- Coordinated tracking and distribution of mail and overnight deliveries, enhancing communication flow.
- Oversaw conference room bookings and coordinated catering services for meetings, ensuring seamless event execution.
- Assisted paralegals with workload management to ensure timely completion of tasks.
Education
High school diploma -
W.R. Robbins High School
Austin, TXSkills
- Receptionist
- Administrative support
- Front desk
- Customer service
- Phone answering
- Scheduling
- Calendar management
- Event planning
- Customer complaint resolution
- Customer inquiry handling
- Filing
- Data Entry
- Microsoft Office suite
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Outlook
- Computer skills
- Office Management
- Office experience
- Administrative experience
- Bilingual
- Spanish
- English
- Organizational management
- Information dissemination
- Time management
- Phone etiquette
- Communication skills
- Writing skills
- Proofreading
- Note-taking
- Information dissemination
- Time management
- Writing skills
- Microsoft Office suite
Certification
Driver's License
Timeline
Receptionist/Administrative Assistant
Dickinson Wright PLLC
10.2021 - 10.2023
Receptionist/Administrative Assistant
Personal Administrators
02.2018 - 12.2018
Administrative Assistant / Receptionist
RYAN, LLC
02.2006 - 02.2016
Administrative Assistant / Receptionist
McELROY TRANSLATION COMPANY
01.2004 - 01.2006
Administrative Assistant / Receptionist
PHILLIPS & PRIKRYL, LLP
01.1997 - 01.2002
High school diploma -
W.R. Robbins High School
Personal Information
Work Permit: Authorized to work in the US for any employer