ABRAHAM ERAZO
Summary
Motivated and dependable professional with experience in leadership, business operations, customer service, team training, and mentoring. Strong communication and organizational skills developed through managing daily operations in fast-paced environments and assisting diverse groups of people. Passionate about creating positive environments, supporting teamwork, problem-solving, and maintaining a professional and dependable attitude.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Manager
Highway One Insurance & Registration Services
Downey, CA
09.2024 - Current
- Manage daily business operations in a fast-paced customer service environment
- Train and support new employees to improve teamwork and efficiency
- Assist clients with business, insurance, and registration services
- Demonstrate leadership, organization, and problem-solving skills daily
- Maintain strong communication with clients while handling multiple responsibilities
Sales Associate
Calvin Klein
Commerce, CA
11.2024 - 02.2026
- Assisted customers with product selection and provided excellent customer service
- Collaborated with team members to support efficient store operations
- Maintained a clean and organized environment for customers
- Built strong interpersonal and communication skills through daily customer interaction
Education
High School Diploma - undefined
Maywood Academy High School
Maywood, CA06.2023
Skills
- Leadership, Mentoring, & Development
- Communication Skills
- Team Collaboration
- Customer Service
- Conflict Resolution
- Organization & Multitasking
- Bilingual Communication (English/Spanish)
Certification
- California Notary Public
- California Life Insurance Agent License
Leadership & Accomplishments
- Team Captain — High School Basketball Team
- First Team All-League Basketball Award -Recognized for leadership, teamwork, and communication skills
Additional Strengths
- Fast learner
- Strong work ethic
- Positive attitude
- Reliable and punctual
- Able to work in team environments
Timeline
Sales Associate
Calvin Klein
11.2024 - 02.2026
Operations Manager
Highway One Insurance & Registration Services
09.2024 - Current
High School Diploma - undefined
Maywood Academy High School