Abraham Garcia
Palm Beach Gardens,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Highly skilled and experienced in supporting all restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Experienced in cocktail making and suggestive service to help the costumer with their dining experience.
Overview
6
6
years of professional experience
Work History
Server
The Twisted Tuna
Jupiter, Florida
03.2024 - 07.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Crew Member
Trader Joes Warehouse
Palm Beach Gardens, FL
06.2023 - 03.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated equipment and machinery according to safety guidelines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
Bartender
Waterway Cafe
Palm Beach Gardens, FL
11.2019 - 07.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Server
County Road Cold
Kansas City, MO
06.2018 - 11.2019
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Technical Support Specialist
HnR Block
Kansas City, MO
02.2018 - 06.2018
- Performed regular maintenance checks on servers, workstations and other devices connected to the network.
- Tracked customer requests from initial contact through resolution.
- Installed and configured hardware, software and peripheral components such as printers, scanners and routers.
- Resolved customer issues related to operating systems, network connectivity, software applications and hardware components.
- Diagnosed system problems using remote tools to access customer machines.
- Provided comprehensive technical support to customers via telephone, email and chat.
- Troubleshot system errors and identified potential solutions.
Education
High School Diploma -
Siete Estrellas
Caracas , Venezuela07-2013
Skills
- Guest Engagement
- Sales Techniques
- Liquor, wine, and food service
- Strong Work Ethic
- POS operation
- Fluent in English and Spanish
- Performance Improvement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
The Twisted Tuna
03.2024 - 07.2024
Crew Member
Trader Joes Warehouse
06.2023 - 03.2024
Bartender
Waterway Cafe
11.2019 - 07.2023
Server
County Road Cold
06.2018 - 11.2019
Technical Support Specialist
HnR Block
02.2018 - 06.2018
High School Diploma -
Siete Estrellas
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