Abraham Gomez
Phoenix,AZ
Summary
Accomplished professional with a focus on cultivating strong client relationships. Known for effective problem resolution and timely communication, committed to driving growth and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Manager
The American Bully Farm
Buckeye, AZ
03.2015 - Current
- Oversaw daily operations, ensuring optimal care and management of all American Bully breed dogs.
- Enhanced operational efficiency by streamlining processes for breeding and kennel management.
- Coordinated veterinary care schedules, maintaining health records for all animals on-site.
Account Manager
Fiat Lux Inc.
Phoenix, AZ
05.2010 - 02.2015
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed strategic account plans to align with clients' business objectives and drive growth.
- Mentored junior staff on best practices in account management and customer engagement strategies.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Internet Sales Manager
Earnhardt Auto Centers
Chandler, AZ
02.2006 - 04.2010
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Implemented tools to better track customer interactions and sales opportunities.
Education
Chemical Engineering
Arizona State University
Tempe, AZHigh School Diploma -
Douglas High School
DouglasSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Attention to detail
- Problem-solving
- Multitasking
- Organizational skills
Timeline
Manager
The American Bully Farm
03.2015 - Current
Account Manager
Fiat Lux Inc.
05.2010 - 02.2015
Internet Sales Manager
Earnhardt Auto Centers
02.2006 - 04.2010
Chemical Engineering
Arizona State University
High School Diploma -
Douglas High School