Abraham Gutierrez Jr
Junction City,KS
Summary
Dedicated patient account representative bringing several years' experience in customer service and healthcare support. Well-developed communication, time management and problem-solving abilities. Expert Health Unit Coordinators with talents in administrative coordination and patient support. Effective at handling fast-paced work to coordinate files and supplies for efficient unit operations. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
5
5
years of professional experience
Work History
Patient Administration Specialist
USA Army-Farrelly Health Clinic
Junction City, KS
05.2023 - 08.2024
- Assisted in developing processes for maintaining current information in patient's files.
- Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Maintained a secure filing system for confidential documents.
- Updated patient files with new medical information as needed.
- Reviewed medical records for completeness and accuracy according to established guidelines.
- Conducted insurance eligibility verifications to ensure coverage of services provided.
- Verified insurance benefits prior to patient visits to maximize reimbursement potential.
- Maintained compliance with HIPAA regulations when handling confidential patient information.
Infantryman
USA Army
El Paso, TX
08.2019 - 05.2023
- Inspected ammunition supplies to verify serviceability prior to use in field exercises or combat situations.
- Engaged enemy forces during offensive operations.
- Monitored communications systems for orders, instructions and alerts.
- Assisted with the maintenance of weapons, equipment and vehicles.
- Supervised junior enlisted personnel in their duties and responsibilities.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Utilized night vision devices to monitor activity at night.
Education
High School Diploma -
Mcallen High School
Mcallen, TX06-2019
Skills
- Stress management techniques
- Appointment Coordination
- Effective communication abilities
- Medical Records Management
- Medical terminology proficiency
- File coordination
- Safety Protocols
- Managing safety gear
- Reviewing records
- Physical Fitness
Accomplishments
- HIPPA Certified
Languages
Spanish
Native/ Bilingual
Timeline
Patient Administration Specialist
USA Army-Farrelly Health Clinic
05.2023 - 08.2024
Infantryman
USA Army
08.2019 - 05.2023
High School Diploma -
Mcallen High School
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