Results-driven healthcare professional and entrepreneur with patient-centered approach grounded on company success and competitive growth. Skilled in working collaboratively with other healthcare professionals to provide patient care. Demonstrated record of success in building efficient teams and managing profitable operations.
Overview
11
11
years of professional experience
3
3
Certification
2
2
Languages
Education
Doctor of Pharmacy - Pharmacy
Lake Erie College of Osteopathic Medicine
Erie, PA
05.2020
Bachelor of Science - Biology With An Emphasis in Pre-Pharmacy
Grand Canyon University
Phoenix, AZ
12.2014
Work History
Owner/CFO
The Apothecary
Zarqa, FL
01.2021 - Current
Founded and managed "The Apothecary", an independent pharmacy, growing revenue to $115,000 USD in first year.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
District Chief Pharmacist
Bali Pharma
Amman, Jordan
06.2020 - 06.2021
Supervised 32 Pharmacy Managers to operate efficient pharmacies and execute against district business objectives to achieve 42% increase in OTC sales, 20% script growth, and 75% increase in counseled patients.
Conducted frequent store visits to engage with store teams and ensure stores follow overall company standards.
Participated in planning and development of district retail budgets including sales, script growth, margin, labor, and expenses.
Ensured all store pharmacy team executes on company initiatives and actively building profitable sales and script growth.
Provided leadership and development for associates by communicating career opportunities, providing regular performance feedback, and scheduling all required training.
Liaison for pharmacy management teams and corporate office providing direction and urgency to execute on company objectives and programs.
Maintained communication with professional, civic, and governmental organizations.
Medical Science Liaison
MIDPHARMA, Middle East Pharmaceutical & Chemical Industries
Aqaba, Jordan
06.2020 - 05.2021
Collected customer requirements from KOLs to devise positioning strategies for newly launched products.
Collaborated with channel partners to provide scientific, clinical and technical training on programs, issues and applications.
Performed data analysis and interpretation of results from 4 local clinical trials and epidemiological studies directly tied to COVID-19 Pandemic.
Collaborated with physicians and other healthcare professionals to evaluate effectiveness of treatments and diagnostic techniques.
Delivered commercially useful and medically meaningful presentations to healthcare providers to verify proper utilization of Veklury (remdesivir).
Pharmacy Graduate Intern
Walgreens
Erie, PA
08.2017 - 05.2020
Managed drug and supply inventories.
Administered immunizations and met with 100s of patients for medication consultations, effectively improving awareness of pharmacy's health services.
Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Educated patients on proper medication use.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Followed department policies, procedures and best practices for pharmacy operations.
Pharmacy Intern
Millcreek Community Hospital
Erie, PA
10.2019 - 01.2020
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Hand counted controlled medications, measured liquids and reconstituted antibiotics.
Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.
Supervised and coached team of pharmacy technicians and trainees.
Property Manager
ProEdge Properties
Jamestown, NY
02.2017 - 05.2019
Maintained sufficient number of units market-ready for lease.
Increased leased units to maximum occupancy.
Administered operations to handle needs of more than 36 tenants across 18 property units.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Communicated effectively with owners, residents, and on-site associates.
Pharmacy Technician
Walgreens, AZ
Jamestown, NY
01.2012 - 08.2017
Resolved over 20 third-party billing, computer system and customer service issues per day.
Counted, measured, and compounded medications following standard procedures.
Entered and processed patients' prescriptions into internal system.
General Manager
William Seward Inn
Westfield, NY
03.2015 - 07.2017
Recruited, hired, and trained 4 initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Increased year-over-year business growth while leading operations, strategic vision, and long-range planning.
Interacted well with customers to build connections and nurture relationships.
Skills
ICD-10 (International Classification of Disease Systems)
Sustainability Expertise
Systems Analysis
Time Management
Complex Problem-Solving
Peer Relationships
Immunization Services
Prescription Interpretation
Contract Negotiation Expertise
Business Administration
Financial Management
Clinical Trials and Research
Patient Education
Monitoring Therapeutic Effectiveness
Pharmacy Operations Management
Preparing Sterile and Non-Sterile Compounds
Certification
Pennsylvania Pharmacists Care Network (PPCN) Certification
Pennsylvania Pharmacist’s Association (PPA) - Delivering Enhanced Patient Care – Parts I & II
Basic Life Support (CPR and AED) Provider Certification - American Heart Association (AHA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"As a man changes his own nature, so does the attitude of the world change towards him. This is the divine mystery supreme. A wonderful thing it is and the source of our happiness. We need not wait to see what others do."
Mahatma Gandhi
Timeline
Owner/CFO
The Apothecary
01.2021 - Current
District Chief Pharmacist
Bali Pharma
06.2020 - 06.2021
Medical Science Liaison
MIDPHARMA, Middle East Pharmaceutical & Chemical Industries
06.2020 - 05.2021
Pharmacy Intern
Millcreek Community Hospital
10.2019 - 01.2020
Pharmacy Graduate Intern
Walgreens
08.2017 - 05.2020
Property Manager
ProEdge Properties
02.2017 - 05.2019
General Manager
William Seward Inn
03.2015 - 07.2017
Pharmacy Technician
Walgreens, AZ
01.2012 - 08.2017
Doctor of Pharmacy - Pharmacy
Lake Erie College of Osteopathic Medicine
Bachelor of Science - Biology With An Emphasis in Pre-Pharmacy