Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Abraham Lara Cruz

Fargo,ND

Summary

Results-oriented retail operations professional with a proven track record of optimizing departmental compliance and efficiency. Skilled in fostering customer satisfaction, maintaining cleanliness standards, and promoting effective communication across teams. Holds a Bachelor of Science in Business Administration with a focus on business management and currently pursuing a Masters of Business Administration certificate in digital marketing to further enhance expertise in the field.

Overview

3
3
years of professional experience

Work History

SENIOR MEAT SLICER

SAM'S CLUB
10.2022 - Current
  • Prioritized customer satisfaction by providing alternative options when necessary, enhancing member experience
  • Ensured cleanliness and organization of product bunkers, contributing to a seamless shopping environment
  • Eectively communicated with managers and supervisors to address issues and seek guidance as needed
  • Ensured compliance with company policies and procedures while handling products and addressing customer needs
  • Rotated through various departments to gain comprehensive operational insights and provide assistance as required

MEMBER SPECIALIST (High school Intern)

SAM'S CLUB
06.2023 - 08.2023
  • Ensured compliance with company policies and procedures while handling products and addressing customer needs.
  • Rotated through various departments to gain comprehensive operational insights and provide assistance as required.
  • Developed strategies to attract members and promote premium memberships, enhancing sales opportunities.

GAS STATION CASHIER

RAHN'S OIL AND PROPANE INC
05.2022 - 08.2022
  • Developed strategies to attract members and promote premium memberships, enhancing sales opportunities
  • Supervised associates to maintain a professional and customer-centric environment, ensuring smooth operations
  • Managed financial transactions and reconciled cash at closing, honing skills in financial accountability and reconciliation

Education

MBA Certificate - Digital Marketing

North Dakota State University
Fargo, ND
05-2025

BACHELOR OF BUSINESS OF ADMINISTRATION - BUSINESS MANAGEMENT

MINNESOTA STATE UNIVERSITY MOORHEAD
MOORHEAD, MO
05.2024

Skills

  • Customer satisfaction
  • Cleanliness and organization
  • Effective communication
  • Compliance
  • Operational insights
  • Sales strategies
  • Team leadership
  • Supervisory skills
  • Financial accountability
  • Conflict resolution
  • Financial transactions
  • Problem-solving

Accomplishments

  • STUDENT ACADEMIC CONFERENCE CERTIFICATE, TIM DOWNS AND ARRICK JACKSON, 04/01/24
  • SCHOLARLY ACHIEVEMENT 2024 DEAN'S LIST, Peter Sherman, 05/01/24

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

MEMBER SPECIALIST (High school Intern)

SAM'S CLUB
06.2023 - 08.2023

SENIOR MEAT SLICER

SAM'S CLUB
10.2022 - Current

GAS STATION CASHIER

RAHN'S OIL AND PROPANE INC
05.2022 - 08.2022

BACHELOR OF BUSINESS OF ADMINISTRATION - BUSINESS MANAGEMENT

MINNESOTA STATE UNIVERSITY MOORHEAD

MBA Certificate - Digital Marketing

North Dakota State University

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Abraham Lara Cruz