Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abraham Matamoros

Miami Beach,FL

Summary

An 18y/o student, fully bilingual, responsible and reliable. Who seeks to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Counter Associate

KITH – KITH Treats
08.2022 - Current
  • Managed efficient cash register operations.
  • Served multiple customers at once, handling numerous projects and individuals simultaneously.
  • Achieved sales and service metrics in key measurable areas, garnering public appreciation and expanding customer base.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Played active role in supporting management team business lead generation goals.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Interacted with an average of 200+ customers a daily.

Juicer/Barista/Cashier

The Juice
04.2022 - 08.2022
  • Collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped customers find specific products, answered questions and offered product advice
  • Trained new team members in cash register operation, stock procedures and customer services
  • Learned roles of other departments to provide coverage and keep store operational
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Directed trash removal and sanitation procedures to keep aisles and register area organized
  • Answered customer questions and provided store information.

Server /Food Runner

05.2021 - 08.2021
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
  • Completed cleaning duties
  • Provided exceptional service to high volume of daily customers
  • Set up dining room to meet hospitality and service standards
  • Refilled drinks and checked with diners to meet specific needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.

Education

Current Student. - Computer Engineering

Miami Dade College
Miami
04.2026

High School Diploma -

Miami Beach Senior High School
Miami Beach, FL
06.2022

Skills

  • Merchandise Recommendations
  • Exceeding Customer Expectations
  • Building Customer Loyalty
  • Meeting Sales Goals
  • Flexible Hours
  • Cash Register Operations
  • Maintaining Clean Work Areas
  • Customer Satisfaction
  • Sales Transactions
  • Engaging with Diverse Customers
  • Service Quality
  • Merchandise Receiving and Handling

Languages

Spanish
Native or Bilingual
Portuguese
Limited Working
English
Native or Bilingual

Timeline

Counter Associate

KITH – KITH Treats
08.2022 - Current

Juicer/Barista/Cashier

The Juice
04.2022 - 08.2022

Server /Food Runner

05.2021 - 08.2021

Current Student. - Computer Engineering

Miami Dade College

High School Diploma -

Miami Beach Senior High School
Abraham Matamoros