Abraham Matamoros
Miami Beach,FL
Summary
An 18y/o student, fully bilingual, responsible and reliable. Who seeks to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Counter Associate
KITH – KITH Treats
08.2022 - Current
- Managed efficient cash register operations.
- Served multiple customers at once, handling numerous projects and individuals simultaneously.
- Achieved sales and service metrics in key measurable areas, garnering public appreciation and expanding customer base.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Played active role in supporting management team business lead generation goals.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Interacted with an average of 200+ customers a daily.
Juicer/Barista/Cashier
The Juice
04.2022 - 08.2022
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services
- Learned roles of other departments to provide coverage and keep store operational
- Operated cash register or POS system to receive payment by cash, check and credit card
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Answered customer questions and provided store information.
Server /Food Runner
05.2021 - 08.2021
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Completed cleaning duties
- Provided exceptional service to high volume of daily customers
- Set up dining room to meet hospitality and service standards
- Refilled drinks and checked with diners to meet specific needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
Education
Current Student. - Computer Engineering
Miami Dade College
Miami04.2026
High School Diploma -
Miami Beach Senior High School
Miami Beach, FL06.2022
Skills
- Merchandise Recommendations
- Exceeding Customer Expectations
- Building Customer Loyalty
- Meeting Sales Goals
- Flexible Hours
- Cash Register Operations
- Maintaining Clean Work Areas
- Customer Satisfaction
- Sales Transactions
- Engaging with Diverse Customers
- Service Quality
- Merchandise Receiving and Handling
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
English
Native or Bilingual
Timeline
Counter Associate
KITH – KITH Treats
08.2022 - Current
Juicer/Barista/Cashier
The Juice
04.2022 - 08.2022
Server /Food Runner
05.2021 - 08.2021
Current Student. - Computer Engineering
Miami Dade College
High School Diploma -
Miami Beach Senior High School
Similar Profiles
Kally CeraKally Cera
Assistant Buyer, Women's RTW at KITHAssistant Buyer, Women's RTW at KITH
Margaret rose WagusMargaret rose Wagus
Disability support worker at Kith & kinDisability support worker at Kith & kin
Mariah SpringerMariah Springer
Customer Experience Associate/Cashier at Kith NYCCustomer Experience Associate/Cashier at Kith NYC