Abraham Michel
Chula Vista,CA
Summary
Outgoing Wireless Sales Associate offering 1 and a half years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
3
3
years of professional experience
Work History
Nike Floor Athlete
Nike Factory Store
08.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Wireless Sales Associate
Premium Wireless
03.2022 - 05.2022
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Upsold customers by recommending accessories and promotions to increase revenue
- Tracked and recorded department inventory of products
- Managed efficient cash register operations
Wireless Sales Expert
Wireless Advocates
07.2020 - 10.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Activated both contract and pre-paid wireless phones for 50 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts
Education
GED -
Southwestern College
Chula Vista, CA06.2024
High School Diploma -
Olympian High School
Chula Vista, CA06.2020
Skills
- Speech Clarity
- Sales and Promotions
- Product Line Knowledge
- Adaptable and Flexible
- Merchandise Receiving and Handling
- Inventory Oversight
- Customer Service
- Effective Customer Communication
- Cash Handling
- Teamwork and Collaboration
- Stocking and Receiving
Timeline
Nike Floor Athlete
Nike Factory Store
08.2022 - 07.2023
Wireless Sales Associate
Premium Wireless
03.2022 - 05.2022
Wireless Sales Expert
Wireless Advocates
07.2020 - 10.2021
GED -
Southwestern College
High School Diploma -
Olympian High School