Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ixcely Santillan

Spring Valley

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

12
12
years of professional experience

Work History

Office Assistant

Raggio&Sons Windows And Doors
05.2023 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Accurately took measurements and made calculations for precise cutting and fitting of material.

Assistant Manager

Wakeland Properties
06.2019 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Sales Representative

Chevron
03.2013 - 09.2019
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

Castle Park Senior High School
Chula Vista, CA
06.2013

Skills

  • Employee Training
  • Payment Processing
  • Product and Service Knowledge
  • Verbal and Written Communication

Timeline

Office Assistant

Raggio&Sons Windows And Doors
05.2023 - Current

Assistant Manager

Wakeland Properties
06.2019 - 07.2022

Sales Representative

Chevron
03.2013 - 09.2019

High School Diploma -

Castle Park Senior High School
Ixcely Santillan