Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Owner Detailer
Dezzie Mobile Detailing4U
Moreno Valley, CA
07.2019 - Current
Prepared estimates for detailing services based on customers' needs.
Maintained inventory of supplies needed for detailing work.
Utilized a variety of tools such as power buffers, electric polishers, carpet extractors and vacuum cleaners.
Inspected vehicles for damage or excessive wear prior to detailing.
Removed grease from engines using degreasers and brushes.
Detailed the entire vehicle both inside and outside by hand or machine buffing and polishing.
Adhered to safety guidelines when operating machinery or working around hazardous chemicals.
Applied waxes, sealants, dressings, and other protective materials to preserve the finish on vehicles.
Polished exterior of vehicles using buffers and polishing compounds to remove scratches and oxidation.
Cleaned wheels and tires with special cleaning solutions.
Budtender
Green Kong
Perris, CA
01.2019 - 03.2021
Operated cash registers to process payments from customers.
Maintained a secure work environment by following safety protocols while handling cash or other valuables.
Greeted customers with a friendly and inviting attitude.
Adhered to company policies and procedures at all times.
Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
Participated in team meetings to discuss sales goals and strategies.
Performed daily opening and closing duties including cleaning tasks as assigned.
Conducted regular inventory checks to ensure adequate product availability.
Resolved customer complaints in a timely manner to maintain satisfaction ratings.
Verified customer identification to ensure they met age requirements for purchasing marijuana products.
Organized backroom shelves according to item size and category for easy access.
Assisted management in training new budtenders on policies and procedures.
Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
Assisted customers in selecting the best products for their needs.
Budtender
Dynamic Meds
Perris, CA
10.2017 - 04.2019
Operated cash registers to process payments from customers.
Maintained a secure work environment by following safety protocols while handling cash or other valuables.
Greeted customers with a friendly and inviting attitude.
Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
Participated in team meetings to discuss sales goals and strategies.
Performed daily opening and closing duties including cleaning tasks as assigned.
Resolved customer complaints in a timely manner to maintain satisfaction ratings.
Verified customer identification to ensure they met age requirements for purchasing marijuana products.
Organized backroom shelves according to item size and category for easy access.
Assisted management in training new budtenders on policies and procedures.
Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
Assisted customers in selecting the best products for their needs.
Provided excellent customer service by answering questions regarding product usage and benefits.
Stocked shelves with new product arrivals.
Assisted customers in selecting products based on their needs and preferences.
Executive Office Specialist (Training and Design) at Freedom Mobile/Shaw MobileExecutive Office Specialist (Training and Design) at Freedom Mobile/Shaw Mobile