Abraham Wasserman
Kissimmee
Summary
Dynamic professional with extensive experience in sales and hospitality, excelling in customer service and problem-solving. Proven track record of enhancing customer satisfaction and optimizing operations. Bilingual communicator with strong skills in complex problem solving and customer service, dedicated to delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
CEO/Head Insurance Agent
Wasserman & Wassermann Ins. Corp.
01.2023 - Current
- Sell life, health, and supplemental insurance policies tailored to individual and family needs.
- Educated clients on coverage options, policy terms, premiums, and benefits to ensure informed decision-making.
- Conduct needs assessments and financial reviews to recommend appropriate Insurance solutions.
- Adhered to ethical sales process, ensuring alignment with clients' needs and trust.
- Contacted potential leads to secure appointments, increasing outreach opportunities.
- Coordinated daily routes for client appointments to optimize schedule efficiency.
Front Desk Agent
Marriot Hotel
Lake Buena Vista
07.2025 - 02.2026
- Greeted guests warmly, ensuring smooth check-in experience.
- Managed guest inquiries, resolving issues promptly to enhance guest satisfaction.
- Coordinated with housekeeping to ensure rooms met cleanliness standards.
- Assisted with reservations using hotel management software and booking systems.
- Generated daily reports on occupancy levels and revenue, supporting operational decision-making.
Event Planner/Set-up Crew
Party Masters
01.2018 - 01.2022
- Planned, organized, and executed events ranging from small private gatherings/corporate meetings/weddings to large-scale conferences and public events.
- Coordinated event logistics, managing venue selection, catering, entertainment, and decor to ensure seamless execution.
- Executed on-site event setup and breakdown, adhering to timelines and service standards to deliver high-quality experiences.
Education
Highschool Diploma -
Lake Mary Highscool
Lake Mary, FL01-2022
Skills
- Bilingual
- Time management & prioritization
- Presentation management
- Effective communication
- Data analysis
- Punctual
- Customer service
- Problem solving
References
Available upon Request
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Front Desk Agent
Marriot Hotel
07.2025 - 02.2026
CEO/Head Insurance Agent
Wasserman & Wassermann Ins. Corp.
01.2023 - Current
Event Planner/Set-up Crew
Party Masters
01.2018 - 01.2022
Highschool Diploma -
Lake Mary Highscool