ABRAHAM WING
Orlando
Summary
Safety-conscious Ride Operator with expertise operating complex amusement park rides efficiently. Focused on providing exceptional customer service to guests. Trilingual. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
5
5
years of professional experience
Work History
Ride Operator
Universal Studios
07.2022 - Current
- Protected patrons by following exacting safety procedures and monitoring behaviors.
- Enforced height and age restrictions for rider safety.
- Managed queues efficiently to minimize wait times.
- Maintained calm under pressure in high-traffic situations.
- Effectively responded to customer requests and concerns, ensuring all guests have a personable and enjoyable experience in line with company's core values.
Ride Operator Trainer
Sea World
01.2022 - 07.2022
- Operated control panels to start and stop rides.
- Operated main control system, answered telephone calls and communicated status reports to management.
- Responded to emergency situations and promptly reported collisions and accidents to manager.
- Trained new ride operators on safety protocols.
Associate
Walmart
03.2020 - 12.2021
- Controlled waste by properly aiming spouts into collection bins, carts, and containers for loading.
- Delivered exceptional service to every guest, every day.
- Connected electrical equipment to power sources and tested before use.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
High School -
Cypress Creek High School
05.2021
Skills
- Decision-making
- Rules compliance
- Customer service expertise
- Multitasking
- Trilingual
- Emergency evacuation procedures
LANGUAGE
Spanish Native
English Fluent
Portuguese
Professional Working
Timeline
Ride Operator
Universal Studios
07.2022 - Current
Ride Operator Trainer
Sea World
01.2022 - 07.2022
Associate
Walmart
03.2020 - 12.2021
High School -
Cypress Creek High School
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