Gabriella Gurley
Los Alamitos,CA
Summary
Proactive and dedicated professional with experience at Knott's Berry Farm, adept in equipment operation and emergency response. Excelled in customer service and safety monitoring, enhancing guest satisfaction and security. Demonstrated exceptional multitasking and decision-making skills, contributing to efficient operations and team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ride Operator
Knott's Berry Farm
09.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Lifeguard
Knott's Soak City
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Cashier
Paul's Place Restaurant And Bakery
10.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06-2024
Skills
- Customer service
- Equipment operation
- Safety monitoring
- Emergency evacuation procedures
- First aid training
- Conflict management
- Decision-making
- Multitasking
Certification
- CPR/AED Certification
- First Aid Certification
- Lifeguarding Certification - Ellis and Associates.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Ride Operator
Knott's Berry Farm
09.2024 - Current
Lifeguard
Knott's Soak City
05.2024 - 09.2024
Cashier
Paul's Place Restaurant And Bakery
10.2021 - 04.2022
High School Diploma -
Los Alamitos High School
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