Abraham Jose Andrade Leon
Orlando
Summary
Results-driven Auto Sales Representative with a knack for maximizing productivity and efficiently completing tasks. Skilled in customer relationship management, negotiation, and sales strategy development. Excel at communication, problem-solving, and adaptability, using these soft skills to consistently exceed sales targets and foster customer loyalty.
Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player.
Overview
4
4
years of professional experience
2017
2017
years of post-secondary education
Work History
Auto Sales Representative
LC Motors 1 Inc
Orlando
06.2023 - Current
- Assisted customers in selecting vehicles based on individual preferences and necessities
- Demonstrated vehicle features and benefits during customer test drives.
- Processed sales paperwork accurately and efficiently for vehicle purchases.
- Maintained up-to-date knowledge of inventory and industry trends.
- Built strong relationships with customers through effective communication and service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Front Desk Agent
Hilton Hotels Corporation
Orlando
11.2022 - 05.2023
- Greeted guests warmly and ensured smooth check-in processes.
- Managed room assignments and updated reservation systems accurately.
- Provided information about hotel amenities and local attractions to guests.
- Handled guest inquiries, complaints, and special requests promptly and professionally.
- Monitored lobby area to maintain cleanliness and a welcoming atmosphere for guests.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Computed bills, collected payments and made change for guests.
Houseman Supervisor
Hilton Inn
Orlando
05.2021 - 10.2022
- Supervised housekeeping staff to ensure cleanliness and efficiency standards.
- Coordinated daily tasks and schedules for housekeeping team members.
- Trained new employees on cleaning procedures and safety protocols.
- Collaborated with front desk staff to address guest requests promptly.
- Analyzed monthly reports detailing expenses related to Houseman operations.
- Communicated regularly with front desk personnel about room status changes.
Education
Instituto Privado Boyaca (Venezuela)
Los Teques , MirandaSome College (No Degree) - Journalism
Universidad Latina De Panama
Panama , Panama Skills
- Vehicle demonstration
- Sales paperwork processing
- Customer relationship management
- Inventory management
- Sales negotiation
- Paperwork processing
- Team collaboration
- Verbal communication
- Relationship building
- Customer care
- Sales presentations
- Closing techniques
- Customer service
- Cold calling
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Auto Sales Representative
LC Motors 1 Inc
06.2023 - Current
Front Desk Agent
Hilton Hotels Corporation
11.2022 - 05.2023
Houseman Supervisor
Hilton Inn
05.2021 - 10.2022
Instituto Privado Boyaca (Venezuela)
Some College (No Degree) - Journalism
Universidad Latina De Panama