Negotiated purchase prices and explained sales, warranty, and optional products.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Met customers on lot and in showroom to discuss available vehicles and options.
Completed registration paperwork and sales documentation.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Responded to customer enquiries via telephone and email.
Automotive Technician
Inver Grove Toyota
01.2017 - 11.2021
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Maintained accurate records of time and materials required to perform repairs and service.
Replaced damaged, missing, or defective parts with new and refurbished components.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Performed safety and emissions inspections.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Changed, rotated, and balanced tires on different types of vehicles.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Used specialized tools to detect leaks in gas and refrigerant systems.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Automotive Technician
Cornerstone Auto
02.2015 - 12.2017
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Changed, rotated, and balanced tires on different types of vehicles.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.