JEENA ROSE JOSEPH
Des Plaines,IL
Summary
Compassionate Certified Nursing Assistant accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Avantara Park Ridge
Park Ridge, IL
11.2018 - Current
- Delivered personal nursing assistance in pre- and post-operative situations.
- Delivered high level of care to every patient.
- Followed safe lifting techniques and individual resident lifting instructions.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Took patients' blood pressure, temperature and pulse and documented height and weight.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Patient Care Technician
Advocate Lutheran General Hospital
Park Ridge, IL
04.2022 - 05.2024
- Assisted nursing staff in delivering high-quality patient care and support.
- Monitored vital signs, documenting changes accurately to inform clinical decisions.
- Facilitated communication between patients and healthcare team to enhance care quality.
- Trained new staff on best practices for patient care and hospital protocols.
- Implemented infection control measures to maintain a safe environment for patients.
- Coordinated patient admissions and discharges, ensuring seamless transitions of care.
- Maintained clean and safe environment to promote patient safety and comfort.
Unit Secretary
Advocate Lutheran General Hospital
Park Ridge, IL
04.2021 - 05.2024
- Coordinated patient admissions and discharges, ensuring efficient workflow and communication among staff.
- Managed scheduling for medical personnel, optimizing resource allocation and reducing wait times.
- Maintained accurate patient records using electronic health record (EHR) systems to ensure compliance with regulations.
- Facilitated communication between departments, enhancing collaboration and improving patient care delivery.
- Oversaw inventory of office supplies, ensuring timely replenishment to support daily operational needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Education
Bachelor of Science - Nursing
Apollo College of Nursing,
India09.2017
Skills
Collecting vital signs
Medical terminology knowledge
Infection control
HIPPA compliance
Patient Care and Safety
Customer service
Appointment scheduling
Medical records maintenance
Nursing station operations
Body mechanics
Personal care assistance
First aid and CPR
Patient safety
Education and Training
other
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Professional Working
Timeline
Patient Care Technician
Advocate Lutheran General Hospital
04.2022 - 05.2024
Unit Secretary
Advocate Lutheran General Hospital
04.2021 - 05.2024
Certified Nursing Assistant
Avantara Park Ridge
11.2018 - Current
Bachelor of Science - Nursing
Apollo College of Nursing,