Compassionate Direct Support Professional experienced in delivering person-centered care and ensuring safety and dignity for clients. Achieved high-quality outcomes through effective communication, crisis de-escalation, and dependable leadership. Focused on fostering collaborative environments that promote independence and well-being.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Shared Living Provider
ABLED, Inc.
Lincoln, NE
01.2026 - Current
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Followed nutritional plans to prepare optimal meals.
Kept a close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Direct Support Professional
ABLED, Inc.
Lincoln, NE
12.2020 - Current
Implemented behavior management plans to address challenging behaviors, promoting a safe environment for all.
Advocated for clients' needs and rights in various settings, enhancing their quality of life.
Supported clients in managing their finances and personal administration, fostering greater independence.
Organized and participated in recreational activities, contributing to vibrant community life for residents.
Adapted activities and support strategies to meet the changing needs of clients, demonstrating flexibility and creativity.
Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
Mental Health Security Unit Supervisor
Lincoln Regional Center
Lincoln, NE
10.2025 - 03.2026
Supervised unit operations, ensuring safe therapeutic milieu and policy compliance.
Evaluated patient care needs and adjusted staffing to support service delivery.
Coordinated staff assignments, shift coverage, and daily workflow priorities.
Monitored documentation accuracy for incident reports, progress notes, and unit records.
Collaborated with interdisciplinary teams to support treatment planning and discharge readiness.
Resolved unit concerns promptly, maintaining order and continuity of care.
Implemented process improvements that strengthened communication, accountability, and operational consistency.
Provided assistance in preventing escapes, fights and violations of facility rules in the event of a code.
Performed paraprofessional counseling and custodial activities for treatment, evaluation and security of prisoners in housing units in [Type] correctional facilities.
Verified employee performance with review of completed work assignments and techniques.
Prepared referrals to counselors for special counseling and therapy to support treatment needs.
Reduced employee turnover rate through effective leadership, communication, and team-building initiatives.
Discussed staff development and training needs and provided a schedule of continuing education opportunities.
Boosted employee engagement levels through regular staff meetings, transparent communication, and recognition programs.
Proactively identified areas of improvement within the unit, implementing corrective actions to prevent future issues from arising.
Enhanced overall operational efficiency by regularly reviewing and updating departmental policies, procedures, and guidelines.
Mental Health Specialist
Lincoln Regional Center
Lincoln, NE
12.2023 - 09.2025
De-escalated crisis situations using trauma-informed communication and safety-focused interventions.
Supported treatment plans by reinforcing coping skills and therapeutic interventions during daily care.
Collaborated with interdisciplinary teams to coordinate care and maintain consistent patient support.
Monitored patient behavior and documented mental status changes accurately in clinical records.
Observed medication compliance and reported side effects, refusals, and concerns to nursing staff.
Maintained secure, therapeutic milieu by enforcing unit rules and responding to behavioral concerns.
Assisted with patient assessments, admissions, and discharges while ensuring documentation accuracy.
Guided newer staff on unit procedures, crisis response, and patient interaction standards.
Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
Monitored patients and assessed suicide risks.
Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
Communicated with clients to develop social and psychiatric observations.
Documented client progress in confidential files.
Collaborated with multidisciplinary teams to provide comprehensive mental health services and support for patients.
Developed rapport with diverse patient populations, fostering trust and open communication during therapy sessions.
Facilitated group therapy sessions for improved social skills development and emotional regulation in patients.
Promoted client self-advocacy by assisting them in understanding their rights within the mental health system.
Supported ongoing recovery efforts by connecting patients with community resources and support networks upon discharge.
Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
Provided clients with recommendations to community resources.
Improved patient outcomes by developing and implementing individualized mental health treatment plans.
Provided psychoeducation for patients and families, increasing understanding of mental health conditions and treatment options.
Enhanced quality of care for patients through ongoing assessment, monitoring, and adjustment of treatment interventions.
Maintained caseload of [Number] active clients and [Number] clients within assessment phase.
Increased patient satisfaction by maintaining a therapeutic environment tailored to individual needs and preferences.
Shared Living Provider
ABLED, Inc.
Lincoln, NE
01.2022 - 10.2023
Collaborated with healthcare professionals to develop comprehensive care plans that addressed physical, emotional, and social needs of each resident.
Ensured clear communication between residents, their families, healthcare providers by maintaining thorough documentation of updates and progress reports.
Organized social activities and community outings for residents to enhance their quality of life.
Managed household budgets responsibly, keeping an accurate record of expenses while ensuring essential needs were met.
Enhanced residents'' daily living experience by providing personalized care and support tailored to individual needs.
Advocated on behalf of residents within the broader service system to access additional supports or resources as needed based on individual circumstances.
Maintained a safe and comfortable home for individuals, ensuring compliance with all regulations and guidelines.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Group Home Supervisor
Vital Services Inc.
Lincoln, NE
02.2020 - 03.2021
Supervised daily group home operations, ensuring compliance with care plans and house procedures.
Monitored resident safety, behavior, and wellbeing, responding promptly to incidents and escalations.
Coordinated staff schedules, shift coverage, and handoffs to maintain consistent support.
Documented resident activities, service updates, and incident reports accurately for case records.
Trained support staff on household routines, documentation standards, and de-escalation techniques.
Communicated with families, case managers, and service providers to support resident goals.
Enforced medication, safety, and confidentiality protocols to maintain regulatory compliance.
Improved workflow efficiency by standardizing communication, task tracking, and daily supervision routines.
Enhanced residents'' quality of life by developing and implementing individualized care plans.
Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Mentored and coached staff to improve performance and interactions with residents.
Monitored direct care activities for optimal patient protections and infection control standards.
Facilitated communication between residents, families, and community agencies to provide comprehensive support services.
Streamlined daily operations with efficient scheduling, task delegation, and resource allocation.
Safeguarded residents'' privacy rights while maintaining open lines of communication with family members about progress updates and concerns as necessary.
Shared Living Provider
Extended Families of Nebraska, LLC
Lincoln, NE
01.2019 - 01.2021
Monitored health, safety, and well-being, addressing concerns promptly and appropriately.
Administered medications accurately while following care plans and prescribed instructions.
Supported daily living activities, promoting independence and consistent routine management.
Documented services, behaviors, and progress notes to maintain accurate client records.
Coordinated appointments, transportation, and community outings to support individual goals.
Implemented person-centered support strategies tailored to changing client needs.
Trained new providers on household procedures, documentation, and client support expectations.
Communicated regularly with families, case managers, and interdisciplinary teams.
Maintained compliant home environment through housekeeping, emergency readiness, and policy adherence.
Provided compassionate end-of-life care when necessary while working closely with hospice teams to ensure comfort measures were implemented effectively.
Participated in ongoing professional development opportunities to stay current on best practices within the field of shared living services.
Assisted residents in achieving personal goals by providing guidance, encouragement, and resources.
Provided transportation as needed for medical appointments, errands or recreational activities.
Served as a role model for other staff members by demonstrating a strong work ethic, adherence to ethical guidelines, and commitment to providing high-quality care.
Supported residents in maintaining personal hygiene routines including bathing assistance or grooming tasks where required.
Promoted healthy lifestyles through nutritious meal planning, regular exercise routines, and stress management techniques.
Conducted regular assessments of the resident''s abilities and limitations in order to adjust care plans accordingly for optimal outcomes.
Coordinated respite services when needed to ensure continuity of care during absences or temporary changes in staffing arrangements.
Developed strong relationships with residents and their families, fostering a trusting and supportive living environment.
Assisted residents in building and maintaining positive relationships with family members, friends, and community members to enhance overall wellbeing.
Direct Support Professional
Vital Services Inc.
Lincoln, NE
03.2018 - 03.2020
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client's unique needs.
Acted as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client's unique needs.
Established strong relationships with local community resources to connect clients with additional supports.
Administered medication under supervision, ensuring adherence to healthcare plans.
Provided compassionate and patient-focused care to cultivate well-being.
Job Coach
Vital Services Inc
Lincoln, NE
03.2018 - 03.2020
Coached clients on job readiness, workplace expectations, and appropriate on-site behaviors.
Guided clients through resume preparation, interview practice, and application completion.
Developed individualized employment goals aligned with strengths, interests, and support needs.
Coordinated job placements by matching abilities with employer requirements and worksite demands.
Monitored performance during job tasks, offering real-time feedback and skill-building support.
Adapted coaching strategies to support independence, confidence, and consistent job performance.
Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
Direct Support Professional
Developmental Services Of Nebraska
Lincoln, NE
10.2017 - 02.2018
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Transported clients to medical and dental appointments to provide support.
Monitored progress and documented patient health status changes to keep care team updated.
Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Developed and implemented individualized care plans to meet individual needs of each client.
Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
Direct Support Professional
RHD
Lincoln, NE
08.2016 - 09.2017
Implemented person-centered support plans while maintaining consistency with individualized goals.
Supported individuals with developmental disabilities in daily living activities and personal care routines.
Assisted with medication administration, following safety protocols and provider instructions.
Documented services, behaviors, and progress notes in electronic records accurately and promptly.
Monitored client wellbeing and responded to behavioral or medical concerns calmly.
Transported individuals to appointments and community activities while ensuring safe supervision.
Collaborated with interdisciplinary teams, families, and supervisors to coordinate care.
Maintained clean, safe living environments and followed agency policies and confidentiality standards.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Education
High School Diploma -
Lincoln High School
Lincoln, NE
05-2015
Skills
Patient care
Personal hygiene
Meal planning
Nutrition planning
Mobility assistance
First aid proficiency
Community integration
Compassionate care
Reliability and punctuality
Professional boundaries
Personalized support
Emotional care
Professional demeanor
Patience and empathy
Accomplishments
Supervised team of 22 staff members.
Affiliations
American Society of Safety Professionals
Certification
RCP - Resident Care Partner
PCHM - Personal Care Homemaker
PCA - Personal Care Aide
PCW - Personal Care Worker
Languages
English
Full Professional
Interests
Gardening
Enjoy hobbies that combine physical activity with outdoor exploration
Volunteering
Playing Sports
Outdoor Recreation
Volunteer Work
Learning new cooking techniques and expanding my culinary skills
Cooking
Gym Workouts
Enjoy participating in soccer for overall physical and mental well-being
I participate in various sports activities for physical activity, camaraderie, and personal growth