Abraham Salinas
Arlington,TX
Summary
Dynamic professional with a proven track record at FedEx Ground and University of Texas at Arlington. Expert in critical thinking and motivating teams, with a knack for fostering student engagement and utilizing technical editing skills. Achieved significant milestones in customer satisfaction and educational career including student mentorship, demonstrating a strong ability to drive results and inspire growth amongst teammates and students. Skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation.
Overview
3
3
years of professional experience
Work History
Inside Sales Representative
Rugby ABP
07.2024 - Current
- Answered customers' phone calls, questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Operations Manager
FedEx Ground
06.2023 - 06.2024
- Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages throughout the facility.
- Minimized operational cost and maximized operational quality through everyday employee and planning meetings to ensure workforce communication and understanding of daily operational goals.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Analyzed operational performance through direct observation, interpretation of reports and collaboration with area managers.
Admissions Counselor II / Academic Advisor II
University of Texas at Arlington
10.2022 - 04.2023
- Recruited and counseled prospective transfer and freshman students through the admissions process and finals steps to enrollment by collaborating with faculty and staff to develop targeted recruitment strategies for prospective students.
- Assigned and managed weekly projects to team of student workers and monitored their quality in Enrollment Management customer service standards and procedures.
- Guided students with initial adjustment to the English Department academic life and developed strong relationships with English students, providing academic mentorship and assistance in personal growth.
- Consulted with students each semester to advise on English Department course selection appropriate to students' individual goals and academic value as they worked through their degree plans.
Substitute Teacher
James Fannin Middle School
09.2021 - 05.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Planned dynamic lessons to increase student comprehension of books and literary concepts and utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Education
Master of Arts - English
University of Texas At Arlington
Arlington, TX08-2021
Bachelor of Arts - English
University of Texas At Arlington
Arlington, TX05-2016
Skills
- Critical thinking
- Motivating students
- Student engagement
- Public speaking
- Technical editing experience
- Thorough proofreading skills
- Bilingual in Spanish
Accomplishments
2015 McNair Scholar's Program Research Internship
2014 College of Liberal Arts Endowed Scholarship
Dora Nichols/Shakespeare Club Scholarship
Dean's List Recipient in 2014 Fall, 2015 Spring, and 2016 Spring
2016 Alumni Association Scholarship,
2016 English Department Senior Excellence
Emory D. Estes Endowed Scholarship Recipient - 2015 and 2020
FedEx Ground Employee of the Month November 2023
Timeline
Inside Sales Representative
Rugby ABP
07.2024 - Current
Operations Manager
FedEx Ground
06.2023 - 06.2024
Admissions Counselor II / Academic Advisor II
University of Texas at Arlington
10.2022 - 04.2023
Substitute Teacher
James Fannin Middle School
09.2021 - 05.2022
Master of Arts - English
University of Texas At Arlington
Bachelor of Arts - English
University of Texas At Arlington