Abram Mina

Customer Service Representative / Cashier — BJ’s Wholesale Club

• Delivered friendly and professional customer service, assisting members with inquiries and resolving concerns effectively.
• Operate cash registers and process customer transactions accurately and efficiently.
• Assist customers at self-checkout, including troubleshooting issues and providing support when needed.
• Handle and prepare mobile orders while ensuring orders are accurate and ready for customers.
• Help customers locate products and provide information about store services.
• Resolved customer concerns collaboratively with coworkers, ensuring satisfactory solutions to enhance member experience.
• Handled multiple responsibilities in fast-paced environment, maintaining high standards of customer service throughout.
• Keep work areas organized and help ensure smooth daily store operations.