Abram Sharp
Cleburne,TX
Summary
Results-driven Dispatcher with expertise in customer service and time management. Proven ability to maintain high standards in high-stress environments while ensuring efficient routing and tracking of fleet operations.
Overview
5
5
years of professional experience
Work History
Dispatcher/Operations Manager
Ready Rabbit LLC
02.2025 - Current
- Utilized dispatch software to track vehicle locations and monitor delivery progress in real-time.
- Assisted in training new dispatchers on operational procedures and system usage.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of about 40 fleet vehicles.
Parcel Delivery Driver
Ready Rabbit LLC
07.2024 - 02.2025
- Navigated delivery routes efficiently to ensure timely parcel distribution. Delivering 250 parcels over 170 stops on average per day.
- Performed pre-trip vehicle inspections to maintain safety and compliance standards.
- Handled customer inquiries and resolved issues to enhance service satisfaction.
- Loaded and unloaded parcels, ensuring proper handling and organization during transit.
Online Grocery Associate
Walmart
02.2022 - 07.2024
- Assisted customers with online grocery orders, ensuring accurate selection and fulfillment of items. D
- Maintained inventory accuracy through diligent stock checks and system updates.
- Collaborated with team members to streamline order processing and improve delivery efficiency.
- Trained new associates on order picking procedures and customer service protocols.
Assistant Manager
Taco Bell
03.2021 - 02.2022
- Supervised daily operations to ensure efficiency and adherence to company standards.
- Trained and mentored team members on best practices for customer service and food safety.
- Implemented inventory management systems to streamline stock control processes.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Education
High School Diploma -
Alvarado High School
Alvarado, TX05.2019
Some College (No Degree) - Finance
University of North Texas
Denton, TXSkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Time management
- Route navigation
- Map reading
Timeline
Dispatcher/Operations Manager
Ready Rabbit LLC
02.2025 - Current
Parcel Delivery Driver
Ready Rabbit LLC
07.2024 - 02.2025
Online Grocery Associate
Walmart
02.2022 - 07.2024
Assistant Manager
Taco Bell
03.2021 - 02.2022
Some College (No Degree) - Finance
University of North Texas
High School Diploma -
Alvarado High School