ABRAN GONZALEZ
Chicago,IL
Summary
Results-driven business operator and sales-minded leader with hands-on experience managing operations, leading field teams, coordinating customers and projects, and driving revenue for established service businesses. Built leadership experience at a young age by taking ownership of day-to-day business operations, customer relationships, scheduling, estimating, and team performance. Now seeking a corporate sales or business development role where strong communication, accountability, negotiation, and leadership can translate into high-ticket sales and long-term advancement. Transitioning into a corporate sales, business development, account management, or outside sales career with a strong preference for high-value products/services, uncapped commission potential, structured advancement, and opportunities to grow into leadership.
Overview
1
1
Language
8
8
years of professional experience
Work History
Owner
Rpm Garage Door and Gate Service
Chicago, IL
01.2023 - Current
- Led installation and maintenance of garage doors and gates, ensuring customer satisfaction and safety compliance.
- Developed strategic marketing initiatives to enhance brand visibility and drive business growth.
- Streamlined operational processes, improving service delivery efficiency through effective resource management.
- Trained and mentored staff on best practices in customer service and technical troubleshooting.
On-Site Lead
Redline Painting
01.2021 - 01.2022
- Led on-site crews and served as the primary point of contact between customers, management, and field employees.
- Coordinated labor, materials, schedules, job-site priorities, and quality control to keep projects moving efficiently.
- Communicated directly with customers, addressed concerns professionally, and helped ensure expectations were met.
- Developed strong leadership, sales, and problem-solving skills in a fast-paced, customer-facing environment.
Manager
Land of Lincoln
01.2019 - 01.2021
- Managed daily business operations, customer service, scheduling, and workflow while maintaining a high standard of quality and professionalism.
- Oversaw employees and coordinated jobs from initial customer contact through completion, helping keep projects on schedule and customers informed.
- Handled estimates, pricing, customer communication, problem resolution, and follow-up to support revenue growth and repeat business.
- Built trust with customers and employees through direct communication, accountability, and hands-on leadership.
Skills
- Business Operations
- B2B/B2C Sales
- Customer Relationship Management
- Lead Generation
- Estimating & Quoting
- Negotiation
- Team Leadership
- Project Coordination
- Scheduling
- Upselling
- Client Retention
- Conflict Resolution
ENTREPRENEURIAL / BUSINESS LEADERSHIP EXPERIENCE
Assumed significant responsibility for operating and growing an established family business at age 18, gaining practical experience in sales, customer acquisition, estimating, operations, scheduling, vendor coordination, team management, and financial decision-making. Experience includes managing customer relationships, converting opportunities into paid work, maintaining repeat business, and making day-to-day decisions that directly affected revenue and profitability.
Languages
Spanish
Professional Working
Timeline
Owner
Rpm Garage Door and Gate Service
01.2023 - Current
On-Site Lead
Redline Painting
01.2021 - 01.2022
Manager
Land of Lincoln
01.2019 - 01.2021