JORDAN HOLKON
Hurst,TX
Summary
Accomplished Operations and Process Improvement professional with over 10 years enhancing workflows and operational efficiency across multi-location healthcare and service organizations. Skilled in managing complex systems and coordinating cross-functional teams to implement scalable processes. Six Sigma Green Belt certified, dedicated to driving continuous improvement and achieving organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Visibilité Media ( Medical Social Media )
Hurst, Texas
01.2017 - Current
- Facilitated end-to-end business operations, enhancing client coordination and service delivery.
- Developed and implemented structured workflows to boost efficiency across multiple client accounts.
- Analyzed performance data to inform decisions and optimize operational and marketing outcomes.
- Coordinated timelines, deliverables, and stakeholder communication to ensure project objectives were met.
- Maintained financial tracking and reporting processes, supporting effective business operations.
Operations & Marketing
Evexias Medical Centers
01.2008 - Current
- Monitored operational performance and identified process improvements to drive productivity gains
- Developed and implemented operational guidelines and training programs for a 100+ employee organization
- Coordinated staff scheduling and patient flow to streamline operations and enhance patient experience
- Supported operations across multiple clinic locations to ensure workflow consistency and effective training
- Maintained compliance with healthcare regulations, including HIPAA standards
- Acted as liaison between providers, staff, and administration to align teams and improve collaboration
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
Practice Manager of Operations
Transcend Wellness
Denver, Colorado
01.2025 - 01.2026
- :
Education
MBA - true
Louisiana State University
Shreveport, LA12-2026
Bachelor of Science - Public Health
University of Texas At Arlington
Arlington, TX05-2024
Skills
- Operations management
- Business operations
- Program and project management
- Process improvement and standardization
- Workflow optimization and implementation
- KPI management
- Data analysis and reporting
- Performance tracking
- Administrative operations
- Multi-location support
- Resource allocation and staffing
- Scheduling and vendor management
- Customer experience optimization
- Patient experience enhancement
- Cross-functional coordination
- Digital transformation initiatives
- Agile methodologies implementation
- Business development strategies
- Strategic business planning
- Market and competitive analysis
- Cost reduction strategies
- Supply chain optimization techniques
- Client service and engagement
- Staff training and hiring practices
- Team management and oversight
- Communication skills development
- Strategic planning and compliance
- Digital marketing strategies
- Brand management and strategy planning
- Marketing strategy formulation
- Business administration expertise
- Small business operations support
- Workforce management solutions
- Data evaluation techniques
Certification
- Six Sigma Green Belt, Process Improvement & Data Analysis
- Grant Writing Certification
Timeline
Practice Manager of Operations
Transcend Wellness
01.2025 - 01.2026
Owner
Visibilité Media ( Medical Social Media )
01.2017 - Current
Operations & Marketing
Evexias Medical Centers
01.2008 - Current
MBA - true
Louisiana State University
Bachelor of Science - Public Health
University of Texas At Arlington