Abran Valencia
Roadrunner Delivery Inc
Tacoma,WA
18
years of professional experience
Reliable professional with extensive experience in delivery and customer service roles. Skilled in teamwork, multitasking, and maintaining accurate documentation. Ready to enhance operational efficiency and customer satisfaction in a dynamic environment.
Work History
Delivery Driver
3 Years 4 Months- Delivered packages efficiently, adhering to established routes and schedules.
- Ensured safe handling of goods during transport, maintaining product integrity.
- Communicated effectively with customers to confirm deliveries and address inquiries.
- Maintained accurate documentation of deliveries and vehicle maintenance logs.
- Trained new drivers on company protocols and best practices for delivery efficiency.
- Coordinated with dispatch team to manage workload effectively during peak periods.
- Monitored vehicle performance and reported issues promptly for maintenance actions.
Take-Out Server
8 Months- Assisted kitchen staff in improving food preparation processes for take-out orders.
- Supported onboarding of new team members on menu knowledge and customer service protocols.
- Responded to customer questions and resolved issues to improve satisfaction levels.
- Maintained cleanliness and order of take-out area following health guidelines.
- Handled high-volume orders while effectively managing multiple tasks to ensure accuracy and timely service.
- Aided in inventory tracking by monitoring supplies utilized for take-out services.
General Laborer
2 Years 8 Months- Kept workspaces tidy and structured to enhance safety and boost productivity.
- Worked closely with colleagues to refine processes and consistently meet deadlines.
- Transferred materials between storage and production areas efficiently.
Order Picker
9 Months- Achieved timely shipping of customer orders through precise selection and packing.
- Delivered high customer satisfaction by performing thorough quality checks on items before shipment.
- Increased order accuracy by carefully following pick list and packing slip guidelines during item selection.
- Maintained a safe work environment by employing proper lifting techniques.
General Laborer
2 Years 3 Months- Operated heavy machinery to assist in various construction projects.
- Maintained cleanliness and organization of job sites to promote safety standards.
- Collaborated with team members to complete tasks efficiently and on schedule.
- Followed safety protocols to ensure compliance with industry regulations.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Stocker/ Cashier/ Dairy Manager
1 Year 5 Months- Achieved optimal product visibility through effective shelf stocking practices.
- Facilitated timely inventory reorders, ensuring consistent stock availability for customer demand.
- Enhanced store aesthetics and customer experience through strategic visual merchandising efforts.
- Streamlined restocking processes in collaboration with team members, resulting in improved workflow efficiency.
- Delivered accurate transaction processing, contributing to high standards of cash handling and customer service.
- Resolved customer inquiries efficiently, enhancing overall satisfaction with product knowledge and support.
- Maintained compliance with health and safety regulations in daily dairy operations, safeguarding customer health.
- Reduced waste and increased product availability through proactive inventory management.
Cafe Worker
1 Year- Provided exceptional customer service, ensuring a welcoming environment for all patrons.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of café area, adhering to health and safety standards.
- Assisted in inventory management, tracking stock levels and minimizing waste effectively.
- Coordinated with team members to streamline workflow during peak hours, improving service speed.
Stocker/Cashier
5 Years 1 Month- Stocked shelves with merchandise, ensuring proper product placement and visibility.
- Assisted in inventory management by monitoring stock levels and performing regular counts.
- Maintained cleanliness and organization of storage areas for efficient operations.
- Collaborated with team members to achieve timely restocking of high-demand items.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries to enhance shopping experience.
- Maintained accurate cash drawer balances during shifts.
- Collaborated with team members to ensure smooth operation during busy periods.
- Resolved customer complaints promptly, fostering positive relationships.
- Implemented best practices for inventory management and restocking shelves.
- Trained new cashiers on procedures and best customer service practices.
- Welcomed customers and helped determine their needs.
Education
GED
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Problem-solving
Clear communication
Multitasking and organization
Adaptability and flexibility
Customer interaction
Timeline
Delivery Driver
Roadrunner Delivery Inc
03.2023 - 07.2026Read More
Take-Out Server
BJ's Restaurant & Brewhouse
04.2022 - 12.2022Read More
General Laborer
Tradesman International
07.2019 - 03.2022Read More
Order Picker
Amazon
10.2018 - 07.2019Read More
General Laborer
Madden Industrial Craftsmen
07.2016 - 10.2018Read More
Stocker/ Cashier/ Dairy Manager
Safeway
02.2015 - 07.2016Read More
Cafe Worker
Sam’s Club
01.2014 - 01.2015Read More
Stocker/Cashier
Walmart
06.2008 - 07.2013Read More
Santa Fe Community College
GED
Read More