Abrarul Haque Faiyaz
Lynnwood,WA
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
2
2
years of professional experience
Work History
Cashier
Best cigar and smoke shop
Wallingford, WA
05.2024 - Current
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Checked personal identifications during alcohol and tobacco sales.
- Used suggestive selling techniques to promote add-on sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Verified customer age requirement for alcohol or tobacco purchases.
Cashier Manager
76 Gas Station
Marysville, WA
09.2023 - 05.2024
- Developed strategies to increase customer satisfaction and improve operational efficiency.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Reviewed completed work to verify consistency, quality, and conformance.
- Created and managed budgets for travel, training, and team-building activities.
- Managed and trained cashiers on proper cash handling procedures.
Food and Beverage Manager
Tandoori Flame & Indian Grill
Seattle, WA
12.2022 - 06.2023
- Evaluated customer feedback surveys in order to identify areas of improvement within the dining experience.
- Maintained accurate records of daily transactions using point-of-sale systems.
- Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
Education
Bachelor in Softer Engineer - Softer Engineer
Yunnan University
Public University In Kunming, China12-2021
Skills
- Currency counting
- Order verification
- Multitasking and organization
- Cash handling expertise
- Point-of-sale system operation
- Customer relations
- Cash handling
- Customer service excellence
- Credit card processing
- Reports and documents
- Hospitality and accommodation
- Credit and cash transactions
- Proficient in [software]
- Point-of-sale system
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Timeline
Cashier
Best cigar and smoke shop
05.2024 - Current
Cashier Manager
76 Gas Station
09.2023 - 05.2024
Food and Beverage Manager
Tandoori Flame & Indian Grill
12.2022 - 06.2023
Bachelor in Softer Engineer - Softer Engineer
Yunnan University
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