This resume serves as collation of information form my application as a bona fide professional drive in a prestigious organization that espouses initiative and hard work.
Hi, I’m
Abrham Getachew
Doha
Summary
Overview
17
years of professional experience
Work History
Talabat
Delivery Driver
04.2024 - Current
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Uber
Uber Partner
11.2014 - 03.2024
Job overview
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Built rapport with passengers through friendly conversation and attentive listening.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Updated knowledge of local landmarks and destinations to provide accurate directions to passengers when needed.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
IMCO Engineering & Construction Co. W.L.L.
Site Shuttle Driver
03.2010 - 02.2014
Job overview
- Provide transportation to workers/staff from Camp Site to Work Site
- Provide transportation to workers around work site whenever needed
- Ensure the safety and security of passengers of designated vehicles while on transit from origin to destination
- Ensure that designated vehicle is safe for use through daily visual inspection
- If vehicle is found unsafe, inform immediately to designated foreman and safety officer and prevent any passenger from embarking to vehicle
- Provide immediate transport in the event of an emergency
- Records mileage and fuel consumption for reference of Management and HSE department
- Reports to Work Supervisor if required
GOLDEN STAR SECURITY SERVICE
Personnel Driver/Controller
12.2008 - 01.2010
Job overview
- Provide transportation to staff from residence to office
- Provide transportation to workers around work site whenever needed
- Ensure the safety and security of passengers of designated vehicles while on transit from origin to destination
- Ensure that designated vehicle is safe for use through daily visual inspection
- If vehicle is found unsafe
- Provide immediate transport in the event of an emergency
- Records mileage and fuel consumption for reference of Management
- Reports status of workers at work
- Reports to Work Supervisor if required
GOLDEN STAR SECURITY SERVICE
Security Guard
05.2008 - 12.2008
Job overview
- Protect people and property of employer or contracted clients
- Remain visible as a deterrent to criminals
- Security guards must remain alert to watch for abnormal activity or hear any unusual
- Observe and report events in respective shift to designated superior
- In serious emergencies, immediately contact local law enforcement for assistance
- Coordinate with fellow guards regarding changes in routines and protocols
Education
Alison AcadamyOnline
Certificate from Web Design & Development
2024
University Overview
Alison AcadamyOnline
Certificate from Video Editing
2024
University Overview
Google GarageOnline
Digital Certificate from Digital Marketing
2024
University Overview
Basic computer course
01.2006
University Overview
High school/ Secondary Education Graduate
01.2005
University Overview
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Problem-solving
- Safe driving
- Loading and unloading
- GPS and route planning
- Vehicle inspection
- Multitasking and organization
Language skills
Amharic/Ethiopian - Mother tongue
English - Proficient in Speaking and Writing
Arabic - Proficient in Speaking
Timeline
Delivery Driver
Talabat
04.2024 - Current
Uber Partner
Uber
11.2014 - 03.2024
Site Shuttle Driver
IMCO Engineering & Construction Co. W.L.L.
03.2010 - 02.2014
Personnel Driver/Controller
GOLDEN STAR SECURITY SERVICE
12.2008 - 01.2010
Security Guard
GOLDEN STAR SECURITY SERVICE
05.2008 - 12.2008
Basic computer course
High school/ Secondary Education Graduate
Alison Acadamy
Certificate from Web Design & Development
Alison Acadamy
Certificate from Video Editing
Google Garage
Digital Certificate from Digital Marketing