Abriana Coy
Austin,Texas
Summary
Dedicated and dependable customer service professional with experience in fast-paced environments, client communication, and team collaboration. Skilled in handling customer interactions with professionalism, maintaining organization under pressure, and providing positive service experiences. Strong communication, multitasking, and computer skills with a background in retail, catering, and independent client services.
Overview
5
5
years of professional experience
Work History
Dog Sitter
Independent Dog Sitting Services
Austin, TX
05.2022 - Current
- Provided dependable pet care services including feeding, walking, and supervision
- Maintained communication with pet owners regarding schedules and care updates
- Demonstrated responsibility, trustworthiness, and strong time management skills
Catering Assistant
Family Catering Business
Austin, TX
01.2021 - Current
- Assisted with food preparation, event setup, customer service, and cleanup for catered events
- Worked directly with guests to ensure a welcoming and professional experience
- Helped maintain organized workspaces and support efficient event operations
- Demonstrated teamwork, communication, and reliability during busy events
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
Curbside Shopper
HEB Grocery Store
Austin,TX/Buda,Tx
12.2022 - 09.2024
- Assisted customers daily in a high-volume retail environment while maintaining professionalism and efficiency
- Managed customer orders accurately and ensured timely delivery and pickup coordination
- Communicated effectively with customers and team members to resolve issues and answer questions
- Maintained organization and attention to detail while handling multiple responsibilities simultaneously
- Delivered strong customer service in a fast-paced setting
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Associate of Science - General Studies
North Central Texas College
Gainesville, TX05-2026
Skills
- Customer Service
- Front Desk Communication
- Microsoft Word, Excel & Outlook
- Organization & Multitasking
- Team Collaboration
- Time Management
- Professional Communication
- Problem Solving
- Positive Attitude & Reliability
Timeline
Curbside Shopper
HEB Grocery Store
12.2022 - 09.2024
Dog Sitter
Independent Dog Sitting Services
05.2022 - Current
Catering Assistant
Family Catering Business
01.2021 - Current
Associate of Science - General Studies
North Central Texas College