Abrielle Struna
Painesville,OH
Overview
7
7
years of professional experience
Work History
Server/Bartender
CONDADO
Cincinnati , OH
2021.09 - Current
- Ensured compliance to all state liquor laws and operating procedures.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Kept registering accurately through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Averaged 22% tip on all sales.
Team Member, Server/Bartender
Harry Buffalo
Painesville , OH
2019.06 - 2022.01
- Presented guests in less than 15 seconds once entering, prioritized customers, and remained available throughout dining experience
- Succeeded in earning 90% -100% positive feedback ratings by establishing relationships, engaging with customers, and delivering friendly and fast service
- Directed guests with making menu choices in informative, helpful manner
- Maximized communication with kitchen staff regarding customers, dietary needs, allergies, and other special requests
- Embraced adaptivity through daily and occasional traffic changes, immediately cleaned and set tables to augment table turnover and eatery efficiencies.
Team Member
SUBWAY®Restaurants
Concord , OH
2016.06 - 2019.12
- Maintained high standards of customer service during high-volume, fast-paced operations
- Prepared varieties of foods according to customers’ orders instructions, following approved procedures
- Used point of sale system and cash register to record the order and compute the amount of the bill
- Prepared all food orders within a 2–3-minute time frame
- Cleaned and maintained all areas of restaurant to promote a clean image.
- Pursued learning opportunities to advance knowledge and take on leadership position.
Education
Bachelor of Business Administration - Marketing
University of Cincinnati, Carl H. Lindner College of Business
04.2022
Skills
- POS operating systems, Excel, Access, and Word
- Dining Room Cleaning and Upkeep
- Food and Beverage Service
- Specials Promotion and Upselling
- Team Player
Community Engagement
Lithuanian American Citizens Club May 2015 – Present
· Assisted in organizing community functions and events that promotes Lithuanian heritage.
· Cataloged books and documents for the Lithuanian historical archives.
· Taught children ages 5-12 Lithuanian history and stories.
Sports Camp Counselor July 2015 – July 2018
Lake Catholic Women’s Basketball Camp Mentor, OH
· Led players in exercises and workouts designed to increase agility and performance.
· Organized and lead small and large group activities including games, drills, and fundamental skills.
· Communicated with guardians about athletes’ experiences and intentions.
· Provided leadership to campers and served as a role model in every aspect of the camp lessons, including neatness, timeliness, rules, and sportsmanship.
Timeline
Server/Bartender
CONDADO
2021.09 - Current
Team Member, Server/Bartender
Harry Buffalo
2019.06 - 2022.01
Team Member
SUBWAY®Restaurants
2016.06 - 2019.12
Bachelor of Business Administration - Marketing
University of Cincinnati, Carl H. Lindner College of Business
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