Jordan Lisle
Tulsa
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Diligent worker with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server/Bartender
Ballers bar and grill
04.2024 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained and mentored new servers on menu knowledge and service standards.
Budtender
drzleaf
11.2021 - 05.2022
- Trained new staff on product knowledge and operational procedures to enhance team performance.
- Developed promotional displays that increased product visibility and customer engagement.
Budtender
Tulsa Cannabis Co
03.2021 - 11.2021
- Educated customers on product selection and usage based on individual needs.
- Assisted in inventory management, ensuring optimal stock levels and organization.
- Processed transactions efficiently while maintaining a high level of customer service.
Shift Manager (full-time)
IHOP
08.2015 - 04.2021
- Started as a server, worked my way to a crew chief then overnight shift manager. I had to make floor charts, oversee kitchen and servers. I had to make deposits and use microsoft word & excel to input store sales on our graph and charts.
Receptionist
Mango Cannabis
02.2020 - 05.2020
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Budtender
Dank of Oklahoma
11.2019 - 03.2020
- Collaborated with management to streamline operations and improve overall workflow efficiency.
- Monitored compliance with state regulations and company policies regarding cannabis sales.
- Checked guests' photo identification for validity and age requirements.
Key Holder/Sales Associate
Sally's Beauty Suppy
08.2016 - 05.2017
- I had to open and close the store, inventory, stocking and replacing sku codes, as well as make bank deposits and accounting info for sales.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and product knowledge.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Executed visual merchandising standards to maximize product visibility and drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Ride Attendant
Frontier City
05.2013 - 08.2013
- Ensured safety protocols for guests during ride operations and maintenance checks.
- Assisted with loading and unloading guests, promoting a positive experience and flow.
- Monitored ride performance, promptly reporting issues to maintenance teams for swift resolution.
Education
Bachelor of Science -
Glenpool High School
08.2016
GED -
Glenpool High School
08.2016
Associate of Applied Science - Cosmetology
Clary Sage College
OK05.2027
Skills
- Store Management Experience
- Upselling
- Assistant manager experience
- Cash handling
- Windows
- Operating Systems
- Serving
- POS
- Retail sales
- Microsoft Word
- Front desk
- Microsoft Excel
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
Certification
- Food Handler Certification
- ServSafe
- Bartender License
Timeline
Server/Bartender
Ballers bar and grill
04.2024 - Current
Budtender
drzleaf
11.2021 - 05.2022
Budtender
Tulsa Cannabis Co
03.2021 - 11.2021
Receptionist
Mango Cannabis
02.2020 - 05.2020
Budtender
Dank of Oklahoma
11.2019 - 03.2020
Key Holder/Sales Associate
Sally's Beauty Suppy
08.2016 - 05.2017
Shift Manager (full-time)
IHOP
08.2015 - 04.2021
Ride Attendant
Frontier City
05.2013 - 08.2013
Bachelor of Science -
Glenpool High School
GED -
Glenpool High School
Associate of Applied Science - Cosmetology
Clary Sage College