Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abrihana Solis

Dyersburg,TN

Summary

Dynamic retail professional with a proven track record at Jason Scott, excelling in team leadership and customer relations. Skilled in problem-solving and mentoring, I enhanced customer satisfaction and built high-performing teams. Committed to delivering exceptional service while maintaining an organized environment, I effectively resolved conflicts and drove team engagement.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Jason Scott
05.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives

Retail Sales Associate Seasonal

Bath & Body Works
11.2024 - 02.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Key Holder

Dollar Genral
12.2023 - 04.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • .
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.

Education

High School Diploma -

Gateway Christian Academy
Covington, TN

Skills

  • Problem-solving
  • Customer relations
  • Time management
  • Team building and leadership
  • Attention to detail
  • Mentoring and coaching
  • Effective leader
  • Customer service and engagement
  • Compassion and empathy
  • Team leadership
  • Verbal and written communication
  • Goal setting

Timeline

Retail Sales Associate Seasonal

Bath & Body Works
11.2024 - 02.2025

Assistant Store Manager

Jason Scott
05.2024 - Current

Key Holder

Dollar Genral
12.2023 - 04.2024

High School Diploma -

Gateway Christian Academy

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