Abril Berdugo
Moreno Valley,CA
Summary
Motivated and disciplined college student pursuing a nursing degree with experience in customer service, sales, hospitality, and high- volume environments. Skilled in communication, organization and building positive relationships with people. Eager to apply these skills while gaining valuable experience in a hospital setting.
Overview
1
1
Language
2
2
years of professional experience
Work History
Life Insurance Broker
Alibi Agencies
Moreno Valley, CA
05.2025 - Current
- Developed customized life insurance plans tailored to client needs and financial goals.
- Built strong relationships with clients through effective communication and ongoing support.
- Educated clients on policy details, benefits, and claims processes for informed decision-making.
- Built rapport and established trust with individuals from diverse backgrounds through professional and empathetic communication.
- Developed strong communication, problem-solving, and relationship-building skills through client interactions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal goals.
Barista
Starbucks Coffee Company
Moreno Valley, CA
04.2025 - Current
- Crafted high-quality beverages consistently to meet customer preferences and company standards.
- Provided exceptional customer service by actively listening and addressing customer inquiries effectively.
- Trained new team members on beverage preparation techniques and operational procedures to enhance productivity.
- Maintained cleanliness and organization of workspace, ensuring compliance with health and safety regulations.
- Managed multiple responsibilities simultaneously while maintaining accuracy and a positive attitude during peak hours/busy periods.
- Worked collaboratively with team members to meet company expectations while keeping up with urgency to ensure customer satisfaction.
Cashier/Line Attendant
Golden Corral Buffet and Grill
Moreno Valley, CA
11.2024 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Assisted in training new cashiers on operating procedures and customer service standards.
- Collaborated with team members to ensure smooth workflow during peak hours.
Game Attendant
Hunters Pumpkin Patch
Moreno Valley, CA
09.2024 - 11.2024
- Assisted large numbers of guests in a busy seasonal environment.
- Welcomed visitors, answered questions, provided directions, and helped families navigate activities and attractions.
- Created a friendly, positive, and safe experience for guests of all ages.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Education
Associate of Science - Nursing
Riverside City College
Riverside, CA06.2028
High School Diploma -
Moreno Valley High School
Moreno Valley, CASkills
- Sales strategy
- Communication & Active Listening
- Attention to Detail
- Time management
- Record management
- Goal-oriented mindset
- Resilience and persistence
Languages
Spanish
Native or Bilingual
Timeline
Life Insurance Broker
Alibi Agencies
05.2025 - Current
Barista
Starbucks Coffee Company
04.2025 - Current
Cashier/Line Attendant
Golden Corral Buffet and Grill
11.2024 - 03.2025
Game Attendant
Hunters Pumpkin Patch
09.2024 - 11.2024
Associate of Science - Nursing
Riverside City College
High School Diploma -
Moreno Valley High School