ABRIL BRAVO
Atlant,GA
Summary
Customer service professional with strong communication skills and experience in sales, ticketing, and event promotions. Bilingual and adept at building relationships with stakeholders to enhance customer experiences.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
9
9
years of professional experience
Work History
Ticketing Staff Member
Medieval Times
11.2024 - 11.2024
- Developed strong knowledge of all event offerings and pricing structures.
- Generated detailed reports regarding ticket sales performance for management review.
- Built relationships with vendors, promoters, clients, staff members and other stakeholders involved in the ticketing process.
- Assisted with promotional activities related to upcoming shows or events.
- Tracked changes in prices due to discounts or promotions offered by external partners or venues.
Horse stable
Medieval Times
11.2024 - 11.2024
- Worked with coworkers to complete tasks.
- Give medicine to the horse if the horse need it
- Feed the horses three time a day
- Pick the horse hooves
- Clean stable
- Shower and rise the horse
Retail Sales Associate
Ole Mexica Food
08.2024 - 09.2024
- Developed strong communication skills for successful customer service.
- Analyzed sales data to adjust and improve sales strategies.
- Communicate weekly (or daily) with division sales manager on sales activities, progress on goals, and status of prospective customers.
- Establish and maintain collaborative relationships with independent operators, store managers, and key customer decision makers.
Waiter
Taqueria Durango
05.2016 - 11.2023
- Check in with customers to see if they are enjoying their meals and take corrective action if there are any issues.
- Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.
- Learn menu items and am able to accurately describe them to guests.
Roof Sales
Daniel Wilburn
03.2023 - 04.2023
- Evaluated and followed up on news leads and tips to develop story ideas.
- Going to knocking on doors offers roof services.
- I was inspecting the roof and talking about the insurance that comes with the roof.
Education
High School -
Johnson High School
Skills
- Bilingual
- Patient
- Polite and have good manners
- Customer service
Languages
Spanish
Full Professional
Timeline
Ticketing Staff Member
Medieval Times
11.2024 - 11.2024
Horse stable
Medieval Times
11.2024 - 11.2024
Retail Sales Associate
Ole Mexica Food
08.2024 - 09.2024
Roof Sales
Daniel Wilburn
03.2023 - 04.2023
Waiter
Taqueria Durango
05.2016 - 11.2023
High School -
Johnson High School
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