America Bueno
Porter,TX
Summary
To acquire a professional position that will permit me the opportunity to demonstrate my abilities and enhance my knowledge. I am an outgoing individual who is customer-driven, welcomes challenges, and has excellent leadership, customer service, verbal/written communication, and interpersonal skills. Also, I am eager to fulfill and exceed expectation requirements for occupational positions that I may possess.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Ulta
Stephenville, TX
06.2024 - 12.2024
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Created detailed reports on sales performance and customer feedback.
- Bagged or packaged purchases and wrapped gifts.
- Cleaned shelves, counters and tables to maintain organized store.
- Updated customer records in database software program accurately.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Answered store and merchandise questions and led customers to wanted items.
Work Study Student
Cisco Collage
Cisco, TX
09.2022 - 05.2024
- Managed inventory and supplies for academic departments.
- Typed, formatted and edited correspondence and other documents.
- Computed, recorded and proofread data or reports.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Greeted callers to identify and address needs while fostering positive experience.
- Copied, sorted and filed records of office activities and business transactions.
- Created spreadsheets to track project progress, deadlines, and other related data.
- Organized and maintained office supplies, equipment, and materials.
- Provided peer advising on academic and extracurricular opportunities.
- Answered telephones, directed calls, and took messages.
Stocker
Brookshire Grocery
Cisco , TX
01.2024 - 04.2024
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Assisted with store displays and window dressing as needed.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Faced products on shelves and displays to meet company policies.
- Monitored expiration dates of perishable items to ensure freshness.
Cleaning Crew Member
Juana's Cleaning Service
Kingwood , TX
06.2018 - 06.2022
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Serviced, cleaned and restocked restrooms.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Provided excellent customer service when interacting with customers or colleagues.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Followed safety processes for all manual and electric cleaning equipment.
Education
Associate of Arts -
Cisco Collage
Cisco05-2024
High School Diploma -
Porter High Schoool
Porter05-2022
Skills
● Customer service
● Skills in Microsoft Word, Window, Excel, Internet Explorer, Outlook, Power Point
● Experience in using fax, Xerox machines, scanners
● Highly effective in problem solving and analysis
● Strong customer service and problem solving skills
● Highly competent in all areas of office administration and executive support
● Proven ability to communicate well with diverse groups and individuals
● Communicates clearly and effectively in both oral and written communications
● Accurate and detail-oriented
● 10-key skills
● Bilingual in English/Spanish ( read ,speak and write)
● Creativity
Timeline
Beauty Advisor
Ulta
06.2024 - 12.2024
Stocker
Brookshire Grocery
01.2024 - 04.2024
Work Study Student
Cisco Collage
09.2022 - 05.2024
Cleaning Crew Member
Juana's Cleaning Service
06.2018 - 06.2022
Associate of Arts -
Cisco Collage
High School Diploma -
Porter High Schoool