Abril Mercado
SANTAROSA,CA
Summary
Dedicated professional with strong organization, time management skills and 10 years of operational leadership. Proven ability to deliver exceptional customer service and lead teams effectively in fast-paced environments.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Produce (Fresh Cut Lead)
Safeway
06.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments. Enforced regulatory compliance and quality control.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations. Cross-trained in various departments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines and maintained knowledge of current sales and promotions to fulfill expectations.
- Learned and adapted quickly to new technology and software applications. Utilized Vision Pro for production reports. Oversaw daily inventory management and forecasting, and day-to-day order processing, as well as resource management to minimizing waste.
Crew Member
Round Table Pizza, Inc
06.2014 - 09.2018
- Delivered exceptional customer service by efficiently taking and processing orders.
- Operated kitchen equipment effectively, ensuring food quality and safety standards were met.
- Collaborated with team members to maintain cleanliness and organization in food preparation areas.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Utilized problem-solving to resolve conflicts.
Education
Bachelor of Science - Business Administration And Accounting
Trine University
Angola, IN12-2028
Associate of Science - Business Administration
Trine University
Angola, IN08-2026
Skills
- Organization and time management
- Staff training and development
- Team leadership
- Decision-making
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Produce (Fresh Cut Lead)
Safeway
06.2016 - Current
Crew Member
Round Table Pizza, Inc
06.2014 - 09.2018
Bachelor of Science - Business Administration And Accounting
Trine University
Associate of Science - Business Administration
Trine University