Abril Pena-Amaro
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Cashier
N.Y Corner Pizza
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Resolved customer problems and complaints.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Cashier Trainer
Divanos Pizza
02.2021 - 08.2022
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Product Knowledge
- Product Recommendations
- Reliable and Responsible
- Team Collaboration
- Adaptable and Flexible
- Cooperative Attitude
- Basic Mathematics
- Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
N.Y Corner Pizza
06.2023 - Current
Cashier Trainer
Divanos Pizza
02.2021 - 08.2022
High School Diploma -
Penn Foster Career School
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