Abril Antonia Tardencilla Diaz
The Home Depot
Chantilly,VA
2
Languages
4
years of professional experience
Proficient in sales techniques and inventory management, with a focus on boosting customer engagement. Committed to leveraging attention to detail and time management to enhance overall shopping experiences and drive business results.
Work History
Appliances Associates
1 Year 7 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability for high-demand products.
- Collaborated with team members to execute promotional displays, driving customer engagement.
- Trained new associates on store policies and operational procedures, fostering team efficiency.
Costumer Service
7 Months- Provided excellent customer service, resolving concerns promptly and professionally.
- Streamlined customer service protocols to boost satisfaction rates.
- Improved customer service by providing guidance and support to court visitors.
- Kept accurate records to document customer service actions and discussions.
Cashier
1 Year 5 Months- Processed customer transactions efficiently using POS systems.
- Assisted customers in locating products and providing product information.
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and return transactions accurately to ensure financial integrity.
Assistant Teacher
4 Months- Supported classroom activities by preparing materials and organizing learning spaces.
- Assisted lead teachers in implementing lesson plans and educational programs.
- Facilitated small group instruction to enhance student engagement and understanding.
- Monitored student progress and provided feedback to promote positive learning outcomes.
Education
BBA - Business Management
Associate of Science - Health Sciences
High School Diploma
- Honoree of Chemistry
- Honoree of Biology
- Awarded Seal of bulletin
- Completed AP course in Environmental Science
- President of Spanish Honor Society
- President of the Spanish club
- Vice president of Latin Student Association
Skills
Customer service
Time management
Attention to detail
Computer skills
Leadership qualities
Workplace safety
Customer engagement
Decision-making
Complex Problem-solving
Management support
Sales expertise
Sales techniques
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Appliances Associates
The Home Depot
03.2025 - CurrentRead More
Costumer Service
The Home Depot
08.2024 - 03.2025Read More
Assistant Teacher
The Kids R Kids South Riding
03.2024 - 07.2024Read More
Cashier
The Home Depot
03.2023 - 08.2024Read More
George Mason University
BBA from Business Management
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Northern Virginia Community College
Associate of Science from Health Sciences
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Freedom High School
High School Diploma
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