Abril R Lopez
Tinley Park,IL
Summary
Proven customer service expert from Chipotle Mexican Grill, adept in cash handling and fostering positive customer relationships. Demonstrates exceptional time management and reliability, ensuring high accuracy in transactions and maintaining pristine environments. Known for enhancing customer satisfaction and efficiency, showcasing a blend of hard and soft skills critical for dynamic retail settings.
Knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
7
7
years of professional experience
Work History
Cashier
Burrito Jalisco 1
07.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Crew Member
Chipotle Mexican Grill
01.2018 - 07.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Tinley Park High School
Tinley Park05-2020
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Cash register systems
- Product restocking
- Refunds and exchanges
- Guest inquiries
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Burrito Jalisco 1
07.2022 - Current
Crew Member
Chipotle Mexican Grill
01.2018 - 07.2022
High School Diploma -
Tinley Park High School