A’Brionna Sam
Lake Charles,LA
Summary
Detail-oriented Biology graduate with a chemistry minor and experience in STEM education and client-facing operations. Skilled in training, team coordination, and simplifying scientific concepts for diverse audiences. Proven track record in managing high-volume responsibilities and fostering effective communication in dynamic environments. Seeking roles in clinical research, healthcare coordination, or laboratory support.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Independent STEM Tutor
Self-Employed
Lake Charles, Louisiana
10.2020 - Current
- Delivered individualized instruction in biology, chemistry, and general science to enhance understanding for students across multiple academic levels
- Develop customized learning strategies to improve student comprehension, confidence, and academic performance
- Simplified complex scientific concepts into engaging formats tailored to individual learning styles, fostering deeper comprehension
- Independently manage scheduling, client communication, and educational planning
- Cultivated long-term relationships with students and families through professionalism, consistency, and adaptability, enhancing educational support
Server / Trainer / Closer
Buffalo Wild Wings
Lake Charles, Louisiana
05.2023 - 10.2025
- Trained and onboarded new employees on service standards, operational procedures, and customer engagement expectations
- Managed high-volume customer interactions while maintaining professionalism, accuracy, and efficiency in fast-paced environments
- Resolved customer concerns effectively while maintaining positive client experiences
- Balanced customer service, team coordination, and time-sensitive tasks in a fast-paced environment
- Coordinated pre-shift communication and operational tasks to support leadership teams
- Ensured accuracy and completion of staff side work and checkout procedures prior to management review
Bartender
Creole House
New Orleans, Louisiana
07.2019 - 09.2022
- Provided exceptional customer service in fast-paced, high-volume hospitality environment
- Built strong interpersonal communication skills through consistent interaction with diverse customers and team members
- Supported team coordination and operations during peak service periods
- Coordinated multiple priorities while ensuring attention to detail and professionalism
- Maintained accuracy in cash handling, order processing, and compliance with operational standards
Education
Bachelor of Science - Biology
Xavier University of Louisiana
New Orleans, LA 08.2016 - 05.2020
Skills
- Patient & Client Communication
- Team Leadership & Staff Training
- Clinical & Scientific Knowledge
- Data Entry & Documentation
- Scheduling & Coordination
- STEM Curriculum Development
- Conflict Resolution
- Team Collaboration
- Time Management
- Problem Solving
- Microsoft Office & Google Workspace
- Individualized Learning Plans
Certification
- GCP
Timeline
Server / Trainer / Closer
Buffalo Wild Wings
05.2023 - 10.2025
Independent STEM Tutor
Self-Employed
10.2020 - Current
Bartender
Creole House
07.2019 - 09.2022
Bachelor of Science - Biology
Xavier University of Louisiana
08.2016 - 05.2020