Kaitlyn Kubanov
Garfield
Summary
Motivated pre-med student pursuing a B.A. in Psychology at Montclair State University with experience in healthcare administration, patient interaction, and volunteer clinical exposure. Strong communication and interpersonal skills developed through balancing full-time academics, clinical experience, and employment. Passionate about mentorship, student support, and helping others navigate the pre-med pathway.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Cloud La Med Spa
Fair Lawn, NJ
10.2025 - Current
- Coordinate patient appointments, scheduling, and follow-up communication in a fast-paced multispecialty medical office and medspa setting
- Assist providers with patient preparation and maintain organized treatment rooms and clinical supplies
- Support patient intake processes, documentation, and overall office workflow to help ensure efficient patient care
- Communicate with patients regarding treatments, procedures, aftercare instructions, and office policies in a professional and compassionate manner
- Observe and gain exposure to clinical procedures, patient interactions, and interdisciplinary healthcare environments
- Collaborate with providers and staff to maintain a positive patient experience and welcoming office environment
Hostess/Server
Elia Mediterranean Restaurant
East Rutherford, New Jersey
03.2025 - 12.2025
- Delivered polished, attentive service in an upscale, fine-dining environment.
- Welcomed guests, managed seating arrangements, and coordinated with the kitchen and bar to ensure a seamless dining experience.
- Maintained exceptional knowledge of menu offerings and wine pairings to enhance guest satisfaction.
- Demonstrated professionalism, composure, and attention to detail in a high-volume, fast-paced setting.
Server/Hostess
Olive Garden
Paramus, NJ
03.2022 - 05.2025
- Provided friendly, efficient service while managing multiple tables.
- Took orders, served meals, and supported coworkers with cleanup and shift duties.
- Ensured a welcoming dining experience for all guests.
Receptionist
New Jersey Imaging Network
Clifton, New Jersey
12.2023 - 03.2025
- Managed front desk operations, including patient scheduling, check-ins, and insurance verification using RIS software.
- Maintained accurate records and supported administrative tasks with Microsoft Office.
- Delivered high-quality customer service in a fast-paced, professional environment.
Education
Associate of Science -
Bergen Community College
Paramus, NJ12-2025
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ12-2027
Skills
- Patient Registration & Scheduling
- Medical Terminology
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data Entry & Documentation
- Customer Service
- Patient & Client Communication
- Team Collaboration
- Time Management
- Problem Solving
- Professional Written & Verbal Communication
- Client/Patient Relations
Timeline
Patient Care Coordinator
Cloud La Med Spa
10.2025 - Current
Hostess/Server
Elia Mediterranean Restaurant
03.2025 - 12.2025
Receptionist
New Jersey Imaging Network
12.2023 - 03.2025
Server/Hostess
Olive Garden
03.2022 - 05.2025
Associate of Science -
Bergen Community College
Bachelor of Arts - Psychology
Montclair State University