Tamyiah Clark
Las Vegas
Summary
Dynamic Patient Care Coordinator with a proven track record at Optum, excelling in patient registration and insurance verification. Recognized for exceptional customer service and conflict resolution skills, ensuring seamless operations and high patient satisfaction. Adept at maintaining HIPAA compliance while supporting Material Child patient needs and enhancing departmental efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Optum
Henderson
09.2022 - Current
- Support daily operations for the Maternal Child department, ensuring smooth patient flow and high-quality service.
- Prepare and verify documentation for patient registration, insurance eligibility, and consent forms.
- Conduct daily report-outs for the department to ensure communication and operational readiness.
- Assist leadership with creating and updating staffing schedules to support clinic coverage needs.
- Perform daily deposits and maintain accurate financial logs for department
- Provide exceptional customer service by answering questions, resolving concerns, and assisting families.
- Maintain strict compliance with HIPAA and patient confidentiality guidelines.
- Participate in ongoing training to maintain updated knowledge of procedures and systems.
Retail Sales Associate
Calvin Klein
Las Vegas
08.2021 - 09.2022
- Delivered excellent customer service by greeting customers and providing personalized product assistance.
- Performed cashier duties including processing payments and handling returns.
- Organized and restocked merchandise to maintain visual standards.
- Built rapport with regular customers to promote loyalty and repeat business.
Lifeguard
Cowabunga Bay Water Park
Henderson
03.2021 - 08.2021
- Monitored pool areas to ensure visitor safety and responded quickly to swimmers in distress.
- Enforced safety rules and maintained a secure environment for guests.
- Conducted equipment checks and completed basic repairs to keep stations functional.
Education
High School Diploma -
Silverado High School
06-2022
Skills
- Patient Registration & Scheduling
- Pediatric Patient Support
- Daily Department Report-Outs
- Staffing & Schedule Assistance
- Daily Cash Deposits
- Medical Terminology
- Customer Service Excellence
- Data Entry & Accuracy
- Health Information Management
- Conflict Resolution
- Team Collaboration
- HIPAA & Patient Privacy Compliance
- Patient registration
- insurance verification
- HIPAA compliance
- financial management
- report generation
- patient documentation
- problem solving
- attention to detail
- team collaboration
- adaptability
- time management
- Organizational skills
Certification
Basic Life Support (BLS)
Timeline
Patient Care Coordinator
Optum
09.2022 - Current
Retail Sales Associate
Calvin Klein
08.2021 - 09.2022
Lifeguard
Cowabunga Bay Water Park
03.2021 - 08.2021
High School Diploma -
Silverado High School