Summary
Overview
Work History
Education
Skills
Awards Activities
Timeline
Generic

Abriya Booker

Norfolk

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

However, I have experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Organized Administrator Coordinator with experience in managing administrative tasks, coordinating staff, and overseeing operations. Strengths include multitasking, problem-solving, and clear communication. Have successfully streamlined processes, improved efficiency, and fostered a positive work environment in previous roles. Possess strong leadership skills to guide teams toward success.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Schedule Coordinator

Red Mill Pediatric Dentistry
Virginia Beach
08.2024 - Current
  • Coordinated daily schedules multiple departments such treatment, SDF, sealants, and cleanings
  • HIPPA, making sure patient information is protected.
  • Computed balances, totals or commissions to support accounting team.
  • Maintained accurate patient records in the electronic health record system.
  • Trained new staff on scheduling protocols and office procedures for efficiency.
  • Developed and maintained schedules for multiple departments and locations.
  • Communicated effectively with families regarding appointment details and changes.

Caregiver

Freelance Babysitting
Norfolk
01.2012 - Current
  • Observe and monitor children from ages to 3 to 9 years old as they participate in fun activities, ensuring the children's safety, cleanliness, cooking, and serving meals.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.

Medical Receptionist

Verdi Eye Specialist
Norfolk
09.2023 - 06.2024
  • Managed patient intake forms and verified insurance information accurately.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.

Customer Service Representative

All Star Elite
Norfolk
07.2023 - 09.2023
  • Supported sales team members to drive growth and development.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Degree - Biology, Nursing for Radiology

Hampton University
Hampton, Virginia
12.2022 - 05.2023

High School Diploma -

Booker T Washington High School
Norfolk, Virginia
09.2018 - 06.2022

Skills

  • Electronic health records
  • Scheduling optimization
  • Administrative procedures
  • Team building such as coming on time and helping staff
  • Administration and operations
  • HIPAA compliance
  • Coordinated Daily Schedules for multiple departments
  • Insurance verification
  • Communication skills
  • Leadership development

Awards Activities

  • Booker T Washington High School Cheer Team Varsity, Norfolk, Virginia, 01/01/18, 01/01/22, Co-Captain, Led a team of 15 junior and varsity level cheerleaders as the group prepared for competition against local and regional cheer teams.
  • Freelance Babysitting, Norfolk, Virginia, 01/01/12, Present, Caregiver, observe, and monitor children from ages 3 to 9 years old as they participate in fun activities, ensuring the children's safety, cleanliness, cooking, and serving meals.
  • Member of the Booker T Washington Band
  • Member of the Girl Scouts
  • Volunteered in a Woman Empowerment Event

Timeline

Schedule Coordinator

Red Mill Pediatric Dentistry
08.2024 - Current

Medical Receptionist

Verdi Eye Specialist
09.2023 - 06.2024

Customer Service Representative

All Star Elite
07.2023 - 09.2023

Degree - Biology, Nursing for Radiology

Hampton University
12.2022 - 05.2023

High School Diploma -

Booker T Washington High School
09.2018 - 06.2022

Caregiver

Freelance Babysitting
01.2012 - Current
Abriya Booker