Abron Buchanan
Las Vegas,NV
Summary
Cybersecurity student with a solid foundation in problem-solving and IT customer service. Proven ability to enhance technical infrastructure through proactive initiatives. Committed to continuous professional development and contributing to team success in technology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Sales Associate
Best Buy
Tallahassee, Florida
08.2024 - 06.2025
- Leveraged IT knowledge to assist customers with technology product inquiries and sales.
- Provided technical support and troubleshooting for customer issues, enhancing satisfaction and loyalty.
- Stayed current on emerging tech trends and product specifications to deliver informed recommendations.
Bookseller
Barnes & Noble
Tallahassee, Florida
09.2022 - 06.2023
- Applied strong problem-solving skills to assist customers in navigating a complex inventory system.
- Provided personalized recommendations and technical guidance on digital readers and audiobooks.
- Contributed to a welcoming environment by engaging with customers and sharing insights on various materials.
IT Intern
Rainbow Dreams Academy Charter School
Las Vegas, Nevada
05.2018 - 08.2018
- Collaborated with the school's IT team to establish the first-ever campus computer lab.
- Assisted in the setup and configuration of student laptops, including the deployment of Minecraft for Education in partnership with Microsoft.
- Actively participated in a program focused on leadership and preparation for the upcoming school year.
Education
Bachelor of Science - Cyber Security
Florida Agricultural And Mechanical University
Tallahassee, FL05-2026
Associate of Science - Cybersecurity
Tallahassee Community College
Tallahassee, FL12-2023
Skills
- Customer service
- Problem solving
- Network troubleshooting
- Communication skills
- Team collaboration
- Multi-tasking strength
- Software installation
Affiliations
- HBCU Promise Inc
- Brothers and Unity
- Collegiate 100
- West Coast Club
- Transfer Association
- Volunteer, Rainbow Dreams Educational Foundation - Las Vegas Juneteenth Festival (2017 - Present)
- Volunteer, Las Vegas Metropolitan Inter-Alumni Council for UNCF (2015, 2016, 2017, 2021)
Certification
- Certifications: Cisco Networking Academy Introduction to Cybersecurity Course
Timeline
IT Sales Associate
Best Buy
08.2024 - 06.2025
Bookseller
Barnes & Noble
09.2022 - 06.2023
IT Intern
Rainbow Dreams Academy Charter School
05.2018 - 08.2018
Bachelor of Science - Cyber Security
Florida Agricultural And Mechanical University
Associate of Science - Cybersecurity
Tallahassee Community College
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