Abryanna Newcomb
Boulder City,NV
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences, and overall experience throughout day. Strong communicator and direction follower.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Huevos Avenue
Boulder City, NV
08.2024 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Provided excellent customer service by addressing customer needs promptly.
- Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
Busser
Huevos Avenue
Boulder City, NV
08.2024 - Current
- Greeted customers and answered questions about menu items.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Ensured that each table was properly set before seating guests.
- Conducted regular checks on customer satisfaction levels during meal service.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Communicated with kitchen staff regarding any special requests from customers.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
- Checked menus for accuracy prior to serving meals.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Wiped down and cleaned chairs, booths, and highchairs.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Doordash Driver
Doordash
Las Vegas, NV
10.2023 - Current
Education
Some College (No Degree) - Communications
California State University Bakersfield
Bakersfield, CASkills
- Customer Engagement
- Server Support
- Guest Engagement
- Reservations Management
- Food Running
- Complaint Handling
- Event Planning
- Effective Multitasking
- Service prioritization
- Food station setup
- Customer service expertise
- High-volume dining
- Phone Etiquette
- Restroom Servicing
- Safe Food Handling
- Beverage Preparation
- Table setting arrangements
- Strong interpersonal skills
- Takeout order processing
Affiliations
- Athlete
- fashion
- designing
- going on walks
- working out
- taking care of family
- driving
Accomplishments
- All MVP softball player
Certification
- CPR certified
Timeline
Hostess
Huevos Avenue
08.2024 - Current
Busser
Huevos Avenue
08.2024 - Current
Doordash Driver
Doordash
10.2023 - Current
Some College (No Degree) - Communications
California State University Bakersfield
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