Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Abubacar Diallo

Hurst,TX

Summary

I am majoring in Computer Information Systems seeking a position as a Student Technology Specialist at West Texas A&M University. I plan on offering a solid foundation in programming, assistance, and customer service, with a proven ability to solve problems, document solutions, and provide excellent support for students, faculty, and staff.

Overview

4
4
years of professional experience

Work History

Wheelchair Agent

ABM Industries
Irving, TX
07.2023 - Current
  • Delivered reliable assistance to clients, emphasizing service, safety, and responsiveness.
  • Resolved customer concerns promptly, documenting issues and escalating when necessary.
  • Strengthened problem-solving and communication skills in a high-demand environment.

Valet Parking Attendant

Lone Star Valet
Dallas, TX
03.2023 - 05.2023
  • Managed a high volume of customer interactions and transactions with professionalism.
  • Demonstrated attention to detail and accountability in safeguarding guest property.
  • Developed strong multitasking and teamwork skills under pressure.

Cashier

Walmart
Southlake, TX
08.2022 - 01.2023
  • Processed transactions quickly and accurately while maintaining positive customer relations.
  • Resolved customer complaints efficiently, reinforcing communication and service skills.
  • Collaborated with team members to ensure smooth front-end operations.

Wheelchair Agent

Prospect Airport Services
Euless, TX
08.2021 - 06.2022
  • Safely transported passengers, adhering to strict regulatory and compliance standards.
  • Supported customers with mobility needs and provided timely service solutions.
  • Demonstrated adaptability in a regulated, high-volume environment.

Education

B.B.A. - Computer Information Systems

West Texas A&M University
Canyon, TX
01.2027

Skills

  • Programming: Python, C, HTML
  • Tools: Microsoft Office Suite (Excel, Word, PowerPoint), Help Desk Ticketing
  • Customer Service: Effective communication, problem-solving, and issue resolution

Affiliations

  • African Student Organization (ASO), Member | Fall 2023 – Present
  • BuffTeks Student Organization, Member | Fall 2025 – Present

Timeline

Wheelchair Agent

ABM Industries
07.2023 - Current

Valet Parking Attendant

Lone Star Valet
03.2023 - 05.2023

Cashier

Walmart
08.2022 - 01.2023

Wheelchair Agent

Prospect Airport Services
08.2021 - 06.2022

B.B.A. - Computer Information Systems

West Texas A&M University
Abubacar Diallo