POSSIBLE GETTING EXPERIENCE IN MY OWN FIELD AS MUCH AS [
ABUBAKR OMER MOHAMED ABAKAR
IT TECHNICAL SUPPORT
ABU SIDRA ,DOHA
Summary
Experienced TECHINCAL SUPPORT with over 4 years of experience in QATAR MEIDIA. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
1
1
Language
5
5
years of professional experience
Work History
TECHINCAL SUPPORT
QATAR MEDIA CORPORATION
DOHA, QATAR
10.2017 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Developed and maintained courteous and effective working relationships.
- Led projects and analyzed data to identify opportunities for improvement.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Network Engineer
MANNAI CORPORATION
DOHA, QATAR
03.2016 - 04.2017
- Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
- Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
- Performed virtual machine provisioning, VM priority setup, and template cloning.
- Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
- Coordinated establishment of local area and wide area network to provide robust infrastructure and data capacity for new applications and communication between sites.
Education
Bachelor of Science - COMPUTER APPLICATION
ARIHANT COLLEGE oF
MAHARASHTRA PRADESH - INDIASkills
Team training and support
Client support
Supportive
Life support technique skills
Interests
Timeline
TECHINCAL SUPPORT
QATAR MEDIA CORPORATION
10.2017 - Current
Network Engineer
MANNAI CORPORATION
03.2016 - 04.2017
Bachelor of Science - COMPUTER APPLICATION
ARIHANT COLLEGE oF