Hein Van Rooyen
Edmond,OK
Summary
Detail-oriented, organized, and punctual. Patient, enthusiastic, and good with customer service. Excellent understanding of most technologies and willingness to learn new ones.
Overview
1
1
year of professional experience
Work History
Techincal Support
Linteg Fibre (Pty) Ltd
04.2021 - 11.2021
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
Education
Associates in Business Science - Business
Rose State College
Oklahoma City, OKBBA - Economics
University of Central Oklahoma
Edmond, OK12.2025
Skills
- Desktop Support
- Hardware Diagnostics
- Technical Support
- Customer Service
- Software Installation
- Complaint Resolution
- Call Center Operations
- Mac Systems
- Windows 10
- Ticket Support System Management
Timeline
Techincal Support
Linteg Fibre (Pty) Ltd
04.2021 - 11.2021
Associates in Business Science - Business
Rose State College
BBA - Economics
University of Central Oklahoma
Similar Profiles
Jaden HamiltonJaden Hamilton
Account Executive at LTDAccount Executive at LTD
Aubrey BogdanAubrey Bogdan
Lead Bartender at LTDLead Bartender at LTD
Keano ThebaudKeano Thebaud
Intern at LTDIntern at LTD