Abu Baker Jaafar
Murrieta,California
Summary
Strategic communicator and skilled multitasker, adept at fostering customer loyalty and assessing needs. Excelled at the University of California - Riverside, enhancing student retention and satisfaction through effective orientations and resource management. Proficient in team collaboration and maintaining high standards in fast-paced environments, as demonstrated at Walmart. Focused professional with experience in customer service, maintenance scheduling, and documentation. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals.
Overview
5
5
years of professional experience
Work History
Crew Member
Chipotle
Oceanside, CA
02.2024 - 06.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Served food quickly for positive guest experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Housing Services Ambassador
University of California - Riverside
Riverside, USA
05.2022 - 12.2023
- Assisted students with accessing various program and institutional resources
- Created, managed, and maintained positive relationships with customers, vendors, and partners
- Conducted new student orientations to facilitate retention and foster a positive attitude towards attending learning institutions
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person
- Displayed professionalism when dealing with difficult customers by remaining calm under pressure
- Assisted with training new employees on the company's procedures for handling customer inquiries
Self Checkout Host
Walmart
Oceanside, USA
06.2019 - 09.2021
- Demonstrated excellent communication abilities while interacting with customers on a daily basis
- Maintained professional appearance in accordance with company guidelines
- Kept work area clean, organized, and free of clutter at all times
- Utilized strong organizational skills while managing multiple tasks simultaneously
- Assisted with stocking shelves and organizing merchandise displays according to company standards
- Performed regular maintenance checks on equipment used in the store's operations
- Adhered to all company policies related to loss prevention
Education
BACHELOR OF SCIENCE (B.S.) - SOFTWARE ENGINEERING
Western Governors University
Salt Lake City, Utah06-2027
Skills
- Multi-Tasking Skill
- Team Meetings
- Presentation Materials
- Customer Needs Assessments
- Customer Inquiries
- Point-of-sale system
Languages
- English, Fluent
- Arabic, Fluent
Timeline
Crew Member
Chipotle
02.2024 - 06.2024
Housing Services Ambassador
University of California - Riverside
05.2022 - 12.2023
Self Checkout Host
Walmart
06.2019 - 09.2021
BACHELOR OF SCIENCE (B.S.) - SOFTWARE ENGINEERING
Western Governors University
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