Abuk Mathiang
Milwaukee,WI
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons. Hope to hear back soon!
Overview
4
4
years of professional experience
Work History
Server/waitress
Fox River Brewing Company
04.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Retail Associate
Ross Dress for Less
07.2021 - 05.2023
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales by providing exceptional customer service and product knowledge.
- Trained new hires on company policies, procedures, and best practices in customer service, fostering a productive work environment.
Fast Food Crew Member
A&W Restaurants
06.2020 - 04.2021
- A&W was my first job when I was 14 years old
- I didn't realize what I was in for, or how anything worked I was stressed, and fast!
- Shortly after watching the crew, speaking to my manager, willing to be taught the correct way, I thrived in my first ever job
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Education
Associate of Science - Clinical Psychology
Milwaukee Tech College
Milwaukee, WI05.2026
High School Diploma -
Oshkosh North High School
Oshkosh, WI05.2024
Skills
- Organizational skills
- Exceptional customer service
- Cash Handling
- Food service
- Food handling
- Professional Appearance
Timeline
Server/waitress
Fox River Brewing Company
04.2023 - 09.2024
Retail Associate
Ross Dress for Less
07.2021 - 05.2023
Fast Food Crew Member
A&W Restaurants
06.2020 - 04.2021
Associate of Science - Clinical Psychology
Milwaukee Tech College
High School Diploma -
Oshkosh North High School
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