ABUL HASNAT SHAKAWATH HUSSAIN
Team Associate
Buffalo,NY
Summary
Equipped with strong problem-solving skills, a passion for learning, and excellent communication abilities. Prepared to contribute to team success and achieve positive results. Excited to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Set up associate / Seasonal TA ( Part Time)
Walmart Supercenter #2210
Amherst, NY
01.2025 - Current
- Moving and organizing merchandise, prepare the store for major holidays and peak shopping hours.
- Assisting with inventory managment , handling return items ( with the help of mywalmart app).
- Potentially operating cash register during busy periods.
- Stocking shelves, ensuring products are properly displayed and priced, and maintaining well stocked sales floor. ( Removing damaged and expired goods from the shelves)
- Asssiting customer in locating items, answering question about products and store policies. Providing positive shopping experince .
- Ensuring aisles are clear, products are arranged and store is presentable to customers.
- Collaborating with other team members to ensure smooth operations in store.
Customer Service Associate & Cashier Full-time
Apon Telecom
Sylhet
01.2021 - 08.2024
- Handled customer complaint professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone call promptly to avoid on hold wait time.
- Maintain inventory, stocking and displaying shelves, counting and depositing.
Customer Service Associate & cashier Full-time
Vivo Mobile Phone Outlet
Sylhet
10.2016 - 12.2020
- Greeting Customer, answering questions and providing assistance to customer.
- Handling monetary transaction such as counting and depositing.
- Stocking shelves, removing expired items and maintain inventory.
- Being knowledgeable about the product and services offered by company.
Lecturer ( PT)
Leading University, Bangladesh
01.2013 - 06.2015
- Company Overview: Private University
- Taught industrial psychology, Human Resource Management, Organizational behavior, Public Personnel Administration, Project Management, Sociology: Development Sociology, Urban Sociology, Environmental sociology, Rural sociology, Fundamental sociology, social psychology.
- Private University
Cashier full time
Shopno Superstore
05.2009 - 06.2013
- Managing transactions, scanning items, wrapping customer purchases, providing customer store policies.
- Assist customer with shopping experience, processing returns and exchanges of merchandise, redeeming coupons and stamps, cross-selling products.
Education
Master of Social Science - Political Studies & Public Administration
Shahjalal University of Science & Technology
Sylhet, Bangladesh 05.2013 - 06.2015
Skills
Responsive to new challenges
Problem-solving expertise
Effective client relations
Strong English communication skills
Self-directed task management
Team leadership
Experienced with Microsoft Office applications
Database administration
Proficient in managing multiple tasks
Strong organizational abilities
Clear communication in presentations
Effective problem resolution
Extensive research background
Educational facilitation
Effective team collaboration
Timeline
Set up associate / Seasonal TA ( Part Time)
Walmart Supercenter #2210
01.2025 - Current
Customer Service Associate & Cashier Full-time
Apon Telecom
01.2021 - 08.2024
Customer Service Associate & cashier Full-time
Vivo Mobile Phone Outlet
10.2016 - 12.2020
Master of Social Science - Political Studies & Public Administration
Shahjalal University of Science & Technology
05.2013 - 06.2015
Lecturer ( PT)
Leading University, Bangladesh
01.2013 - 06.2015
Cashier full time
Shopno Superstore
05.2009 - 06.2013