ABU NAIM MD. GALIB

• Administrative Support, Budget.
• Payroll, Timekeeping.
• Internal Control & Compliance.
• Data & Database Monitoring.
• Analysis & Presentation.
• Crew Assignment & Maintenance Support.
• Training Lesion & Project Support.
• Communication with higher management.

• Supervise, instruct & evaluate slot service personnel.
• Response to and resolve customer disputes/complains and provide outstanding Customer Service.
• Perform minor repairs of gaming machines and verifying jackpots.
• Documentation & record keeping, payroll, cash/coin transactions.
• Investigate & resolve discrepancies.
• Maintain secure key controls & radio communication.
• Act as Internal Audit representative to ensure Dept. performance & integrity in accordance with NY Gaming Commission's rules & regulations.
• Asses, investigate, prepares & administrates Disciplinary Actions.
• Maintain close communication with all peers, vendors & higher management.

Same as above.

• Meet & Greet, making connection with customers, asking questions & listening to shoppers' needs, then giving options & advices.
• Perform sales support functions related to POS procedures.
• Be aware of all current promotional events.
• Handle all returns, loss prevention & inventory control & compliance.

• Investment/Corporate banking, loan refinance/modification, general banking, card management, business development & marketing.
• Administrative support, internal control & compliance, manage execution of time sensitive client requests.
• Foreign/Local remittance (wire transfer), cash/coin management, clearing, payroll & account receivable/payable.
• Preparation of different types of financial reports, KYC & record keeping.
• Achieve bank's goals, identify & maximize every opportunity by providing trusted financial & banking related advice with legendary customer service.
• Maintain strong working knowledge of all operational processes, procedures, systems & databases.
• Process deposits, withdrawals, tax & loan payments. Maintain close communication with different regulatory bodies (Ex: Federal Reserve) & higher management.